Overview
The Courville At Manchester, located in Manchester, New Hampshire, is a 76-bed community offering both short-term rehabilitation and long-term care options. The facility is dedicated to promoting independence and providing exceptional quality care through a professional interdisciplinary team. The Courville At Manchester is Medicare and Medicaid certified and accepts most private insurances.
Services & Support
The Courville At Manchester provides a range of services including physical therapy, occupational therapy, assisted living, and skilled nursing. The rehabilitation services are particularly emphasized, with many reviews highlighting the effectiveness of the physical and occupational therapy provided. Residents benefit from a supportive environment designed to enhance their recovery and overall quality of life.
Care Approach & Staff
The care approach at The Courville At Manchester is centered around a compassionate and dedicated team. Many families have expressed gratitude for the exceptional care their loved ones received, noting the professionalism and attentiveness of the staff. The team is characterized as friendly and supportive, contributing to a positive rehabilitation experience for residents. However, some reviews indicate concerns regarding staffing levels and management, suggesting that consistency in care can be a challenge.
Who They Serve
The Courville At Manchester serves a diverse population, including individuals in need of rehabilitation following surgery or illness, as well as those requiring long-term care. Families have shared experiences of their loved ones thriving in this environment, benefiting from both the emotional support and skilled medical care offered.
Living Options & Amenities
The facility offers a comfortable living environment, described as clean and aesthetically pleasing. Residents enjoy private rooms and well-maintained common areas. The dining experience is also highlighted positively, with a variety of meal options that cater to individual needs.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care provided at The Courville At Manchester. Many express heartfelt gratitude for the support their loved ones received, particularly during challenging times. The staff’s dedication and compassion have left a lasting impression on families, with many stating they would recommend the facility to others. However, there are some concerns raised about inconsistencies in care and communication, particularly regarding management and staffing issues.
Room for Improvement
While many families report positive experiences, some reviews indicate areas for improvement, particularly in staffing levels and management practices. Concerns about cleanliness and the handling of personal belongings have also been noted, suggesting a need for enhanced oversight and communication within the facility.
Summary
The Courville At Manchester provides a supportive environment for individuals seeking rehabilitation and long-term care. With a dedicated team focused on quality care and a commitment to enhancing residents’ lives, the facility has garnered positive feedback from many families. However, attention to staffing and management practices may be necessary to ensure consistent care and address concerns raised by some residents and their families.
