Overview
Sherbrooke Village Living Center, located in St. Louis, Missouri, is a continuing care community that offers a variety of living options including assisted living, skilled nursing, rehabilitation, and memory care. The facility is designed to provide exceptional care and a comfortable living environment for residents, with a focus on personalized attention and compassion.
Services & Support
Sherbrooke Village provides a comprehensive range of services to meet the diverse needs of its residents. These include skilled nursing care, rehabilitation services, and memory care. The facility is staffed by a team of healthcare professionals available 24 hours a day, who work collaboratively with residents and their families to create tailored care plans. This personalized approach aims to support residents in achieving their maximum potential and promoting their independence.
Care Approach & Staff
The staff at Sherbrooke Village are noted for their warmth and attentiveness, creating a home-like atmosphere. While many families have appreciated the compassion and dedication of the staff, particularly in the therapy department, there have been concerns regarding the nursing care. Some reviews indicate that nursing staff may not always respond promptly to patient needs, which has led to dissatisfaction among families.
Who They Serve
Sherbrooke Village serves a variety of residents, including those requiring short-term rehabilitation and long-term care. Families have shared positive experiences regarding the care provided to their loved ones, noting that staff often become like family during challenging times.
Dining & Activities
Residents at Sherbrooke Village can participate in various activities, including monthly bingo events that foster community engagement. Families have noted the cleanliness of the facility and the friendly demeanor of the staff, contributing to a pleasant environment for both residents and visitors.
What Families Say
Feedback from families is mixed. Many have praised the therapy team for their dedication and effectiveness in rehabilitation, while others have expressed concerns about the quality of nursing care. Some families report positive experiences, highlighting the compassionate care their loved ones received, especially during critical moments. However, there are significant concerns regarding the responsiveness of nursing staff and the management of care for residents with complex health issues.
Room for Improvement
While Sherbrooke Village has received praise for its therapy services and overall environment, there are notable areas for improvement, particularly in nursing care. Families have reported instances of inadequate attention to patient needs, which has raised concerns about the level of care provided.
Summary
Sherbrooke Village Living Center offers a range of services aimed at supporting residents through skilled nursing, rehabilitation, and assisted living. While many families appreciate the compassionate approach of the staff, particularly in therapy, there are concerns regarding the consistency of nursing care. Overall, Sherbrooke Village seeks to provide a nurturing environment for its residents, but attention to nursing responsiveness may enhance the care experience for all.
