Overview
Integrity Springfield MO State Programs, located in Springfield, Missouri, provides non-medical assistance with activities of daily living for adults and seniors facing health challenges. Their services aim to support safe and independent living, especially for those dealing with dementia or Alzheimer’s disease. The organization is dedicated to helping residents maintain their health and independence in the comfort of their homes.
Services & Support
Integrity offers a range of services, including self-care assistance, household support, companionship, and respite care for family caregivers. They also provide hospice care, focusing on palliative measures that prioritize comfort and quality of life for those with life-limiting diagnoses. Their interdisciplinary team aims to support not just the patients but also their families through the end-of-life process and bereavement support.
Care Approach & Staff
The staff at Integrity is often described as compassionate and dedicated to providing high-quality care. Many families have expressed gratitude for the nurses and caregivers who offer both medical and emotional support. However, experiences can vary, with some families noting instances of rudeness or lack of coordination among staff members, which can lead to confusion regarding care plans.
Who They Serve
Integrity serves adults and seniors who require assistance due to chronic conditions, recovery from surgery, or personal care needs. Their hospice services cater to individuals in need of comfort care, ensuring that patients and their families receive support during difficult times.
What Families Say
Feedback from families highlights a mix of experiences. Many have praised the compassionate care provided by the nursing staff and the support they received during critical moments. However, some families have reported less favorable interactions, citing issues with staff communication and respect. Instances of staff being perceived as rude or dismissive have been noted, particularly in sensitive situations.
Room for Improvement
Several reviews indicate a need for improved communication and coordination among staff members. Families have expressed concerns about inconsistent information and the demeanor of some caregivers, which can detract from the overall experience. Additionally, there have been mentions of inadequate responses during critical moments, suggesting a need for greater sensitivity and urgency.
Summary
Integrity Springfield MO State Programs offers essential home health and hospice services in Springfield, Missouri. While many families appreciate the compassionate care provided by the staff, there are also concerns regarding communication and respect in certain interactions. Overall, the organization aims to support individuals and their families during challenging times, striving to maintain dignity and comfort in the home environment.
