Overview
Senior Helpers, located in Kansas City, Missouri, offers personalized home health care services designed to meet the unique needs of seniors. Their mission is to provide compassionate care that allows seniors to maintain their independence and dignity while living in the comfort of their own homes. The agency serves various communities, including Gladstone, Riverside, Platte City, Smithville, and Liberty.
Services & Support
Senior Helpers provides a comprehensive array of services to support aging in place. Their offerings include assistance with daily living activities, personal care, and specialized care for conditions such as Alzheimer’s and Dementia. The caregivers are dedicated to ensuring that seniors receive the support they need to thrive at home.
Care Approach & Staff
The team at Senior Helpers consists of experienced and compassionate caregivers who are frequently described as friendly and professional. Many families have expressed satisfaction with the quality of care provided, noting that their caregivers have made a significant positive impact on their loved ones’ lives.
Who They Serve
Senior Helpers primarily serves seniors who require varying levels of assistance, from those needing daily support to individuals with specific health conditions that necessitate specialized care. Their goal is to enhance the quality of life for seniors and their families throughout the Kansas City area.
Service Area
Senior Helpers operates in Kansas City and its surrounding communities, including Gladstone, Riverside, Platte City, Smithville, and Liberty. This wide service area allows them to reach many families in need of home health care.
What Families Say
Feedback from families about Senior Helpers is mixed. Many reviewers have praised the competence and kindness of the caregivers, expressing gratitude for the support received. However, there are notable concerns regarding billing practices, including issues with deposits and refunds. Some families reported difficulties in communication with the company, particularly regarding financial matters, which raised questions about the company’s integrity. While some families have had positive experiences, others have cautioned potential clients to be aware of these issues.
Room for Improvement
Several families have highlighted concerns regarding the company’s billing practices, including challenges related to deposits and refunds. Instances of inadequate communication about billing errors and lack of responses to inquiries have been reported. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Senior Helpers in Kansas City, Missouri, is dedicated to providing personalized home health care services that cater to the needs of seniors. While many families appreciate the quality of care from the caregivers, there are significant concerns about billing practices and communication. Prospective clients may want to consider these factors when evaluating their options for home health care services.
