Overview
Preferred Care at Home of Greater Kansas City Missouri, located in Kansas City, Missouri, has been dedicated to enhancing the lives of seniors since 1984. The organization focuses on providing compassionate and reliable home care services tailored to the unique needs of each client. With a commitment to preserving dignity and independence, Preferred Care aims to be a trusted partner for families seeking elder care services.
Services & Support
Preferred Care at Home offers a wide range of non-medical services designed to support seniors in their homes or care facilities. Their services include Hospital-to-Home Transition Care, Companion Care, Homemaker Care, Personal Care, Dementia and Alzheimer’s Care, 24-Hour Live-in Care, End-of-Life Care, and more. This variety ensures that clients can receive the appropriate level of care, whether they need assistance for just a few hours or around-the-clock support.
Care Approach & Staff
The staff at Preferred Care is noted for their professionalism and compassion. Many families have expressed gratitude for the attentive and knowledgeable caregivers who provide support, often becoming an integral part of the household. The organization emphasizes matching caregivers to clients based on their specific needs, which has resulted in positive experiences for many families. Clients have reported that caregivers feel like family, delivering care with understanding and warmth.
Who They Serve
Preferred Care serves a diverse clientele, including seniors who require assistance with daily living tasks, those transitioning from hospital to home, and individuals needing specialized care for conditions like dementia or during end-of-life stages. The organization is committed to ensuring that seniors can remain in their homes, maintaining their independence and quality of life.
Service Area
The service area for Preferred Care at Home includes the Greater Kansas City region, encompassing Liberty, Gladstone, Independence, Lee’s Summit, Kansas City North, Parkville, Raytown, Blue Springs, Grain Valley, Oak Grove, and surrounding areas. This broad coverage allows them to assist many families in need of home care services.
What Families Say
Families have praised Preferred Care for their compassionate approach and reliable service. Many have highlighted the effectiveness of the caregivers, stating that they not only meet the physical needs of their loved ones but also provide emotional support. The owner and management have been commended for their responsiveness and dedication to finding the right caregiver for each situation. While most experiences have been positive, there have been some concerns regarding scheduling consistency and caregiver performance in specific instances.
Room for Improvement
Some families have noted challenges related to scheduling and the reliability of caregivers. Instances of caregivers not completing basic tasks or leaving without proper relief have been mentioned. Addressing these issues could enhance the overall experience for clients and their families.
Summary
Preferred Care at Home of Greater Kansas City Missouri stands out for its commitment to compassionate and personalized care. With a variety of services tailored to seniors’ needs and a focus on matching caregivers effectively, the organization strives to provide a supportive environment for both clients and their families. While there are areas for improvement in scheduling and caregiver consistency, many families have found peace of mind knowing their loved ones are cared for by dedicated professionals.
