Overview
Elara Caring, located in Kansas City, Missouri, provides personal care and hospice services tailored to assist individuals with daily living tasks and enhance home safety. Their team of qualified home health professionals aims to support clients in maintaining independence at home.
Services & Support
Elara Caring offers a range of in-home care services, including assistance with bathing, incontinence, feeding, and medication reminders. They also provide light housekeeping and 24/7 care options. Their services are designed to cater to various needs, ensuring that clients receive the support necessary for a better quality of life.
Care Approach & Staff
While Elara Caring’s offerings include qualified home health professionals, feedback from clients indicates concerns regarding staff reliability and professionalism. Some families reported issues with caregivers not showing up or arriving late, which has caused frustration among those seeking consistent care for their loved ones.
Who They Serve
Elara Caring serves individuals needing personal care and hospice services in Kansas City and surrounding areas. Their client base includes veterans and those requiring assistance due to age or health conditions.
Service Area
Elara Caring operates in Kansas City, Missouri, and extends its services to surrounding counties in the state, ensuring access to home health care for a broader community.
Scheduling & Availability
The office hours for Elara Caring are from 8 AM to 5 PM. However, some clients have expressed dissatisfaction with the scheduling process, noting instances of canceled appointments and lack of communication regarding changes.
What Families Say
Feedback about Elara Caring has been mixed. While some clients appreciate the staff and the care provided, others have reported significant issues, including unprofessional behavior and unreliable service. Several families expressed disappointment with the management and overall experience, leading them to seek alternative care options.
Room for Improvement
There are notable areas for improvement regarding communication and reliability. Families have highlighted concerns about caregivers not adhering to schedules and management’s responsiveness to inquiries and issues. Enhancing these aspects could lead to a better overall experience for clients and their families.
Summary
Elara Caring in Kansas City, Missouri, provides a variety of personal care and hospice services aimed at supporting individuals in their daily living needs. While there are positive experiences reported by some clients, significant concerns regarding reliability and professionalism have been noted. Addressing these issues may enhance the quality of care offered to families in need.
