Overview
CenterWell Home Health, located in Kansas City, Missouri, provides personalized and compassionate home healthcare services. Their dedicated team of nurses and therapists focuses on delivering skilled care tailored to the unique needs of each patient, whether they are managing a chronic condition or recovering from an illness, injury, or surgery. The organization emphasizes a patient-centered approach, aiming to help individuals regain independence and restore confidence.
Services & Support
CenterWell Home Health offers a variety of services including nursing care, physical therapy, and occupational therapy. Their nursing staff is noted for being caring and professional, while the therapists provide valuable support and guidance to patients. Many families have expressed appreciation for the helpfulness of the staff in answering questions and providing useful hints to improve safety and overall care at home.
Care Approach & Staff
The staff at CenterWell Home Health is described as knowledgeable, friendly, and professional. Families have remarked on the positive attitudes of the caregivers, highlighting their punctuality and willingness to accommodate schedules. The team works collaboratively with patients and their families to create personalized care plans that focus on achieving individual health goals.
Who They Serve
CenterWell Home Health serves seniors and individuals in Kansas City who require assistance with daily activities or specialized care due to health conditions. Their approach is designed to cater to those recovering from surgery or managing chronic illnesses, ensuring that care is tailored to the specific needs and challenges of each patient.
What Families Say
Families have shared overwhelmingly positive experiences with CenterWell Home Health. Many have expressed gratitude for the caring and competent staff, noting that their loved ones received exceptional care. Reviewers frequently mention the professionalism and friendliness of the caregivers, stating that they felt welcomed and supported during their home visits. Some families, however, have reported challenges with timely service initiation, indicating a need for improved communication regarding scheduling.
Room for Improvement
While many families have had positive experiences, there have been reports of delays in service initiation, with some patients experiencing issues related to communication about care orders from physicians. Addressing these concerns could enhance the overall experience for future clients.
Summary
CenterWell Home Health in Kansas City, Missouri, is committed to providing high-quality home healthcare services. Their focus on patient-centered care, combined with a dedicated and professional staff, has garnered positive feedback from families. While there are areas for improvement regarding service initiation, the overall sentiment reflects a strong appreciation for the care provided.
