Overview
Burd Home Health, Kansas City CDS Agency, located in Kansas City, Missouri, Burd Home Health, located in Kansas City, Missouri, empowers families through self-directed home care services. They are recognized as a leading provider of a Medicaid-funded program in Missouri called CDS, which allows individuals to choose their caregivers, including family members or friends. This approach ensures that clients receive high-quality care while maintaining their independence.
Services & Support
Burd Home Health specializes in offering self-directed home care services that cater to the unique needs of families. Their services include assistance with daily living activities and support for individuals who prefer to have caregivers they trust, whether they are family or friends. The agency is committed to providing reliable and compassionate care, as reflected in the positive feedback from families who have utilized their services.
Care Approach & Staff
The staff at Burd Home Health, including caseworkers and caregivers, are noted for their friendliness, helpfulness, and transparency. Families have expressed appreciation for the staff’s ability to communicate effectively and address any questions or concerns promptly. Clients have mentioned specific staff members who have gone above and beyond in providing support, indicating a strong commitment to client satisfaction.
Who They Serve
Burd Home Health serves a diverse range of clients, focusing on families who require home health care services. Their model is particularly beneficial for individuals who wish to have a say in their care and prefer to work with caregivers they know and trust. The agency has been recognized for treating clients with kindness and understanding, fostering a supportive environment.
What Families Say
Families have shared overwhelmingly positive experiences with Burd Home Health. Many highlight the courteous and prompt service they receive, as well as the staff’s dedication to caring for their loved ones. Comments about specific staff members, such as their politeness and willingness to answer questions, reinforce the agency’s reputation for excellent customer service. One family noted that choosing Burd Home Health was the best decision they made for their family, emphasizing the agency’s supportive approach.
Room for Improvement
While many families have had positive experiences, there are occasional mentions of staff availability, particularly when caseworkers are on vacation or unavailable. Ensuring consistent support during these times could enhance the overall experience for clients.
Summary
Burd Home Health in Kansas City, Missouri, offers a self-directed home care model that empowers families to choose their caregivers. The agency is well-regarded for its compassionate staff and reliable services, making it a trusted option for families seeking home health care. With a focus on communication and client satisfaction, Burd Home Health continues to foster a supportive environment for those they serve.
