Overview
Alliance Personal Care, Inc, located in Kansas City, Missouri, is a family-owned home health care agency dedicated to providing personalized care services. They focus on assisting individuals with daily living activities, enabling clients to maintain their independence while remaining in their homes.
Services & Support
Alliance Personal Care offers a range of personal care services tailored to the needs of their clients. Their approach emphasizes getting to know individuals and their families on a personal level, which is designed to enhance the healthcare experience. This commitment to personalized care is reflected in the long-term relationships they build with clients and their families.
Care Approach & Staff
The staff at Alliance Personal Care are frequently described as compassionate and dedicated. Reviews highlight the commitment of caregivers, with some families expressing gratitude for the consistent care provided over several years. Employees also report a rewarding work environment, indicating a positive culture within the agency.
Who They Serve
Alliance Personal Care primarily serves individuals who require assistance with daily living to maintain their independence. This includes clients with various needs, such as those dealing with dementia, as noted in client reviews.
Service Area
The agency provides services throughout the Greater Kansas City Metro Area, ensuring accessibility for a wide range of clients in need of home health care support.
Scheduling & Availability
While many families have expressed satisfaction with the consistency of caregivers, there have been some concerns regarding scheduling. A few clients reported instances where caregivers did not arrive as expected, and communication about cancellations could be improved.
What Families Say
Families have shared positive experiences regarding the quality of care provided by Alliance Personal Care. Many appreciate the dedication of the caregivers and the personal touch that comes from a family-owned business. However, some clients have faced challenges with caregiver availability, which suggests an area for potential improvement.
Room for Improvement
Some clients noted issues with caregiver arrival and communication about scheduling. Addressing these concerns could enhance the overall client experience and ensure that expectations are consistently met.
Summary
Alliance Personal Care, Inc offers a compassionate and personalized approach to home health care in Kansas City, Missouri. With a focus on maintaining client independence and a commitment to quality service, they have garnered positive feedback from many families. However, there are areas, particularly regarding scheduling and communication, that could benefit from improvement to further enhance their service delivery.
