Overview
Encore at Mahtomedi Assisted Living and Memory Care, located in St Paul, Minnesota, offers assisted living and memory care apartment homes tailored for older adults. The community aims to provide a vibrant living experience with convenient amenities and supportive services designed to enhance the well-being of its residents.
Services & Support
Encore at Mahtomedi provides a range of services focused on assisted living and memory care. The community is designed to support residents in their daily activities while ensuring a safe and engaging environment. The staff is dedicated to delivering personalized care, although experiences with communication and management have varied among families.
Care Approach & Staff
The care approach at Encore emphasizes a high staff-to-resident ratio, reportedly around 1:8, which allows staff to develop meaningful relationships with residents. While some families have expressed gratitude for the caring and dedicated nature of the staff, others have raised concerns about the professionalism and responsiveness of management.
Who They Serve
Encore at Mahtomedi serves older adults who require assistance with daily living activities and those needing memory care support. The community aims to create a nurturing environment for residents, though feedback indicates that experiences can differ significantly.
Living Options & Amenities
The facility offers a cozy, small community atmosphere that is designed to be accessible for residents, particularly those with mobility challenges. The layout includes well-designed common spaces aimed at fostering social interaction among residents.
Dining & Activities
Encore provides opportunities for residents to engage in various activities, contributing to a lively community atmosphere. Families have noted the importance of social engagement in enhancing their loved ones’ quality of life.
What Families Say
Feedback from families has been mixed. Many appreciate the warm and friendly staff, highlighting the positive changes brought by recent management. However, there are significant concerns regarding communication and care quality, with some families reporting distressing experiences related to the care of their loved ones.
Room for Improvement
Concerns have been raised about management’s communication and the professionalism of some staff members. Families have expressed frustration over unresponsive management and inadequate care, indicating a need for improvement in these areas.
Summary
Encore at Mahtomedi Assisted Living and Memory Care offers a supportive environment for older adults needing assistance and memory care. While many families have found comfort in the community’s caring staff and engaging activities, there are notable concerns regarding communication and care quality that potential residents and their families should consider.
