Overview
Our House Senior Living – Austin Memory Care, located in Austin, Minnesota, offers specialized memory care services for seniors experiencing dementia and other forms of memory loss. The facility aims to provide a safe and nurturing environment, ensuring that residents receive dignified and quality care. With 24-hour staff availability, medication management, and assistance with daily activities, the residence is designed to support the unique needs of its residents.
Services & Support
The services provided at Our House include memory care, assisted living, and respite care. The facility focuses on creating a supportive atmosphere where residents can thrive despite cognitive challenges. Staff members are dedicated to offering help with dressing, grooming, and bathing, as well as providing three healthy meals a day along with snacks.
Care Approach & Staff
The staff at Our House are frequently described as friendly, caring, and compassionate. Many reviews highlight the staff’s commitment to treating residents like family and their attentiveness to individual needs. While some reviews express concerns about the overall management and conditions within the facility, the majority emphasize the positive interactions residents have with the staff, contributing to a homelike environment.
Who They Serve
Our House primarily serves seniors who require memory care due to dementia or other cognitive impairments. The facility is designed for those who can no longer live independently and need specialized support in a secure setting.
Living Options & Amenities
The residence offers a clean and welcoming environment, with various activities designed to engage residents. Families have noted the presence of themed parties and opportunities for social interaction, which contribute to a vibrant community atmosphere.
Dining & Activities
Residents at Our House enjoy three nutritious meals daily, along with snacks. The facility also organizes various activities that promote engagement and socialization among residents, which many families have praised.
What Families Say
Reviews from families indicate a mix of experiences. Many express gratitude for the compassionate care their loved ones receive, noting the staff’s dedication and the positive environment. However, there are also serious concerns raised regarding the management and conditions in the facility, highlighting a need for improvement in certain areas.
Room for Improvement
Some reviews point to issues related to management and care standards, suggesting that there may be inconsistencies in the quality of care provided. Concerns have been raised about neglect and the treatment of residents, indicating a need for enhanced oversight and support for staff.
Summary
Overall, Our House Senior Living – Austin Memory Care strives to provide a supportive and caring environment for seniors with memory challenges. While many families report positive experiences with the staff and activities, there are significant concerns that potential residents and their families should consider when evaluating this facility.
