Overview
Serenity Manor, located in Baltimore, Maryland, offers assisted living and adult day care services. The facility is designed to provide a supportive environment for residents, with a focus on companionship and care.
Services & Support
Serenity Manor provides a range of services, including assisted living and memory care. The facility is noted for its supportive staff and the companionship they offer to residents. Reviews highlight the positive interactions between staff and residents, contributing to a welcoming atmosphere.
Care Approach & Staff
The staff at Serenity Manor is frequently described as friendly and helpful. Many reviews emphasize the caring nature of the team, which plays a significant role in creating a positive experience for residents. Families appreciate the level of attention and support provided, with some noting that their loved ones enjoy their time at the facility.
Who They Serve
Serenity Manor serves seniors who require assisted living and memory care. The facility aims to cater to the needs of residents, offering a safe and engaging environment. Feedback from families indicates that residents generally feel comfortable and well-cared for.
Living Options & Amenities
The facility features a pleasant environment, with amenities such as a gazebo and outdoor spaces for residents to enjoy. The atmosphere is described as nice and clean, contributing to a positive living experience.
Dining & Activities
Dining experiences at Serenity Manor receive positive remarks, with residents enjoying the food. Families have noted that meals are consistently hot and tasty, which adds to the overall satisfaction of residents.
Room for Improvement
While many reviews are positive, there are some concerning comments regarding safety and professionalism. A few families reported incidents that raised alarms about the facility’s security and staff conduct. These issues highlight the need for ongoing attention to safety protocols and staff training.
Summary
Serenity Manor in Baltimore, Maryland, is a facility that offers assisted living and adult day care, with a focus on providing supportive care and companionship for seniors. While many families report positive experiences regarding the staff and living environment, there are also critical concerns that potential residents and their families should consider.
