Overview
Nazareth Home – Highlands Campus, located in Louisville, Kentucky, offers a supportive environment for residents requiring rehabilitation and skilled nursing care. The facility is praised for its compassionate staff and range of amenities designed to engage and entertain residents.
Services & Support
Nazareth Home provides a variety of services, including skilled nursing, physical therapy, and occupational therapy. Residents benefit from structured activities such as bingo, chapel services, and group outings, which contribute to a vibrant community atmosphere. The life enrichment team is noted for their creativity and dedication to enhancing residents’ quality of life.
Care Approach & Staff
The staff at Nazareth Home is described as highly skilled, friendly, and caring. Many reviews highlight the compassionate nature of the nursing and therapy teams, who are committed to providing personalized care. Residents and their families express gratitude for the attention and respect shown by the caregivers, which fosters a sense of trust and comfort.
Who They Serve
Nazareth Home serves a diverse population, including individuals recovering from surgeries, such as knee replacements, as well as those needing long-term skilled nursing care. The facility is equipped to meet the needs of residents at various stages of recovery, ensuring they receive appropriate support throughout their stay.
Levels of Care
The facility offers various levels of care, including rehabilitation services for those recovering from injuries or surgeries. Physical and occupational therapy are key components of the rehabilitation process, with staff dedicated to helping residents regain independence and improve their overall well-being.
Dining & Activities
While the dining experience has received mixed reviews, with some noting that the food quality could be improved, the range of activities available for residents is well-regarded. The facility hosts numerous events and group activities that encourage social interaction and engagement among residents.
What Families Say
Families express a mix of satisfaction and concern regarding the care provided at Nazareth Home. Many commend the exceptional care and support their loved ones receive, particularly from the therapy staff. However, some reviews indicate issues with communication and responsiveness from the nursing staff, highlighting the importance of consistent oversight and family involvement.
Room for Improvement
While many families report positive experiences, there are concerns regarding staff responsiveness and communication. Some reviews mention instances of neglect, emphasizing the need for improved attention to residents’ immediate needs and better family communication.
Summary
Nazareth Home – Highlands Campus is a facility that strives to provide quality care and rehabilitation services in a compassionate environment. With a dedicated staff and a variety of activities, it aims to support residents’ physical and emotional well-being. However, attention to communication and responsiveness could enhance the overall experience for families and residents alike.
