Overview
Landmark of River City, located in Louisville, Kentucky, offers a range of rehabilitative and personal services for individuals who have experienced serious illness, injury, or surgical complications. The facility aims to provide the right care at the right time, whether residents are focused on returning to their homes or adjusting to a new living situation.
Services & Support
Landmark of River City provides comprehensive rehabilitation services designed to address the diverse needs of its residents. These services cater to individuals who may no longer be able to care for themselves, ensuring that they receive the necessary support during their recovery or adjustment period.
Care Approach & Staff
The care approach at Landmark of River City emphasizes teamwork among the staff, which has been noted positively by some families. Reviewers have mentioned the caring nature of the staff, highlighting their dedication to the residents. However, there have been concerns regarding the attentiveness and responsiveness of the staff, particularly in situations requiring timely care.
Who They Serve
This facility serves individuals recovering from serious health issues, including those who have undergone surgery or are dealing with chronic conditions that limit their ability to live independently.
Living Options & Amenities
While specific details about living options and amenities are not provided, the facility is noted for its cleanliness, which contributes to a welcoming environment for residents.
What Families Say
Feedback from families has been mixed. Some have praised the caring staff and teamwork in providing care, while others have expressed dissatisfaction with the level of attentiveness and the quality of food. Concerns have also been raised about communication issues, particularly for families trying to reach their loved ones.
Room for Improvement
Several reviews suggest that there is room for improvement in staffing levels and attentiveness to patient needs. Families have noted long wait times for care and challenges in communication, which may affect the overall experience for residents and their families.
Summary
Landmark of River City offers essential rehabilitative services in a clean environment with a focus on teamwork among staff. While many families appreciate the caring nature of the team, there are notable concerns about responsiveness and communication that may impact the care experience. Families considering this facility should weigh both the positive aspects and areas needing improvement.
