Overview
Georgetown Manor Nursing, located in Louisville, Kentucky, offers nursing care services to residents in need of assistance. The facility has received mixed feedback from families regarding the quality of care and overall environment.
Care Approach & Staff
While some families express satisfaction with the treatment their loved ones receive, noting that staff members are friendly and attentive, others have raised concerns about understaffing and disorganization. Reviews indicate that the night staff may not be as attentive, leading to issues such as unclean patient rooms and delayed responses to resident needs.
Who They Serve
The facility caters to individuals requiring nursing care, including those who may be bedridden or have mobility challenges. However, families have reported issues related to the care provided, particularly for patients with specific needs, such as timely bathroom access.
Room for Improvement
Several families have voiced concerns regarding the cleanliness of the facility and the adequacy of staff support. Issues such as the unpleasant smell in the environment, lack of communication from staff, and instances of missing paperwork have been noted. These factors contribute to a perception of disorganization within the facility.
What Families Say
Feedback from families is varied. Some appreciate the care their loved ones receive, highlighting positive interactions with staff. However, there are significant concerns regarding the management of care, with reports of neglect and insufficient attention to residents’ needs. Families have expressed a desire for better communication and more consistent care practices.
Summary
Georgetown Manor Nursing presents a mixed picture for families considering nursing care for their loved ones. While there are positive experiences shared, significant concerns about staffing levels, cleanliness, and communication issues suggest that potential residents and their families should carefully evaluate their options.
