Overview
Tanglewood Health and Rehabilitation, located in Topeka, Kansas, is a skilled nursing facility that offers long-term care as well as physical, occupational, and speech therapy services. The facility aims to provide specialized care and support for individuals on their journey to recovery.
Services & Support
Tanglewood Health and Rehabilitation provides a range of services including skilled nursing and rehabilitation. The staff is described as dedicated and caring, with a focus on working together to deliver quality individualized care. However, there are mixed reviews regarding the responsiveness and attentiveness of the staff, particularly during night shifts.
Care Approach & Staff
The care approach at Tanglewood emphasizes teamwork and communication with residents and their families. Some families have noted positive experiences with the therapy team, citing significant improvements in their loved ones’ conditions. However, there are concerns about the overall quality of care, with reports of inattentiveness and disrespect from some staff members, which has led to feelings of neglect among residents.
Who They Serve
Tanglewood serves individuals in need of skilled nursing care and rehabilitation. While some families have expressed satisfaction with the care provided to their relatives, others have raised serious concerns about the quality of service and the treatment of residents.
Dining & Activities
The facility offers dining and activities for residents, although reviews indicate that the quality of food has been criticized. Some residents have reported a lack of choices in their diet, which has been a source of frustration for families.
Location & Access
Located in Topeka, Kansas, Tanglewood Health and Rehabilitation is accessible to families seeking skilled nursing care for their loved ones. However, communication issues have been noted, with some families experiencing difficulties in reaching the facility by phone.
What Families Say
Reviews from families are highly polarized. Some express gratitude for the caring staff and improvements in therapy, while others recount distressing experiences, including reports of neglect and unsanitary conditions. Families have urged others to reconsider placing their loved ones at Tanglewood, citing serious concerns about the quality of care.
Room for Improvement
There are significant concerns regarding the management and overall cleanliness of the facility. Multiple reviews have pointed out issues such as inattentive staff, poor communication, and a lack of proper care, which suggest areas that require urgent attention and improvement.
Summary
Tanglewood Health and Rehabilitation offers skilled nursing and rehabilitation services in Topeka, Kansas, with a focus on individualized care. However, the facility has received mixed reviews regarding the quality of care, staff attentiveness, and overall conditions. Families are encouraged to carefully consider these factors when seeking care for their loved ones.
