Overview
Right at Home, located in Waterloo, Iowa, provides trusted in-home care for seniors and adults with disabilities. Their services are designed to help loved ones live independently at home, offering companionship, hygiene support, respite care, and physical assistance. The agency emphasizes the creation of custom care plans tailored to individual needs, ensuring the best possible care for each client.
Services & Support
Right at Home offers a range of services to support clients in their homes. These include companion care, nursing care, and assistance with daily activities. The agency is noted for its commitment to providing care 24/7, including during holidays and weekends. Families have expressed appreciation for the compassionate and professional support their loved ones receive, which allows them to maintain their independence.
Care Approach & Staff
The staff at Right at Home is frequently described as professional, compassionate, and attentive to the needs of their clients. Families have highlighted the effectiveness of the nursing care provided, with particular praise for the dedication and thoroughness of the caregivers. Many clients have formed strong, trusting relationships with their caregivers, which enhances the overall care experience.
Who They Serve
Right at Home serves seniors and adults with disabilities, focusing on those who require assistance to live independently in their homes. Families have shared positive experiences regarding the support their loved ones receive, which has been crucial in helping them remain in their homes.
What Families Say
Families have expressed high levels of satisfaction with the services provided by Right at Home. Reviews mention specific caregivers who have gone above and beyond in their roles, contributing positively to the care experience. Clients appreciate the communication and professionalism of the staff, noting that they feel secure in the care their loved ones are receiving. Many families recommend the agency for its reliable and compassionate service.
Room for Improvement
While many reviews are overwhelmingly positive, there may be occasional concerns regarding the consistency of service or specific caregiver assignments, as noted by some families. Addressing these areas could enhance the overall experience for clients and their families.
Summary
Right at Home in Waterloo, Iowa, is dedicated to providing high-quality in-home care for seniors and adults with disabilities. With a focus on personalized care plans and a compassionate staff, the agency has garnered positive feedback from families who appreciate the support provided to their loved ones. The commitment to professionalism and communication further establishes Right at Home as a trusted choice for home health care.
