Overview
Ennoble Nursing and Rehabilitation, located in Dubuque, Iowa, offers a range of services including rehabilitation, short-term nursing care, and long-term care for individuals needing extended nursing support. The facility aims to create personalized care plans in collaboration with residents and their families to ensure effective and compassionate care.
Services & Support
Ennoble provides an array of services designed to assist individuals recovering from illness or injury. These include skilled nursing, rehabilitation, and hospice care. The staff is committed to working closely with residents to develop tailored care plans that cater to their specific needs. The facility also offers outpatient therapy services, ensuring that both residents and returning patients receive ongoing support.
Care Approach & Staff
The staff at Ennoble Nursing and Rehabilitation is noted for their friendliness and willingness to assist residents. Many reviews highlight the compassionate nature of the caregivers, who are described as warm-hearted and attentive. However, some feedback indicates concerns regarding the responsiveness of the nursing staff, particularly in urgent situations, which has led to mixed experiences regarding patient care.
Who They Serve
Ennoble serves a diverse population, including individuals in need of short-term rehabilitation and those requiring long-term nursing care. The facility accommodates residents with varying health conditions, and the staff strives to create a supportive community environment.
Living Options & Amenities
The facility is described as clean and inviting, with a cozy lobby that enhances the overall atmosphere. Residents can benefit from amenities such as complimentary cable TV, Wi-Fi, and phones. The grounds are also noted to be pleasant, contributing to a welcoming environment for both residents and visitors.
What Families Say
Families have shared a range of experiences at Ennoble. Many appreciate the friendly and accommodating staff, noting how they go out of their way to help residents. Positive feedback includes comments about the cleanliness of the facility and the overall care provided. However, there are also reports of serious concerns regarding neglect and inadequate responsiveness from staff in critical situations, which have led some families to escalate their concerns to state authorities.
Room for Improvement
While many families express satisfaction with the care received, there are notable concerns regarding the timeliness and effectiveness of staff responses to health issues. Instances of residents being left unattended for extended periods and the lack of proper follow-up on medical concerns have been highlighted. These issues suggest a need for improvement in the nursing department’s attentiveness and communication.
Summary
Ennoble Nursing and Rehabilitation in Dubuque, Iowa, offers a range of nursing and rehabilitation services aimed at supporting residents through their recovery and long-term care needs. While the facility is praised for its friendly staff and inviting environment, there are significant concerns regarding the responsiveness of care, particularly in urgent situations. Families are encouraged to consider both the positive aspects and the areas needing improvement when evaluating this facility for their loved ones.
