Overview
Right at Home, located in Cedar Rapids, Iowa, provides trusted in-home care for seniors and adults with disabilities. Their highly trained caregivers offer a range of services designed to help loved ones live independently at home, including companionship, hygiene support, respite care, and physical assistance. The company emphasizes creating custom care plans tailored to individual needs, ensuring the best possible care.
Services & Support
Right at Home offers comprehensive services that include nursing, caregiving, and therapy. Caregivers come from diverse backgrounds, allowing them to meet various patient needs, including geriatric, pediatric, wound care, and more. They provide physical, occupational, and speech therapy in the comfort of clients’ homes, which can be particularly beneficial for those facing transportation challenges. Both home health aides and certified nursing aides are available to assist with meals, bathing, dressing, medication management, and companionship.
Care Approach & Staff
The staff at Right at Home are frequently described as warm, caring, and professional. Many families report positive experiences with the caregivers, noting their attentiveness and the comfort they provide. The company maintains a low staff turnover rate, which contributes to consistent care and support for clients. Families appreciate the friendly and helpful nature of the office staff, who are responsive to inquiries and flexible in scheduling.
Who They Serve
Right at Home primarily serves seniors and adults with disabilities, aiming to support them in maintaining their independence at home. Their services are customized to meet the unique needs of each client, ensuring that families receive the care that best fits their circumstances.
What Families Say
Many families express high satisfaction with Right at Home, praising the quality of care provided. Clients often highlight the caregivers’ kindness and the positive impact on their loved ones’ lives. For instance, one family noted that their mother enjoys the companionship and assistance provided by her caregiver, which allows her to engage in her hobbies and feel special. However, there are also concerns raised by some families regarding professionalism in specific cases, indicating a need for caution in complex situations.
Room for Improvement
While many families report positive experiences, there are notable concerns regarding the professionalism of some caregivers in specific instances. One family described a serious breach of trust involving a caregiver’s behavior, which impacted their overall perception of the company. Additionally, some families noted issues with communication regarding scheduling changes.
Summary
Right at Home in Cedar Rapids, Iowa, is dedicated to providing in-home care tailored to the unique needs of seniors and adults with disabilities. With a focus on compassionate care and flexibility, many families have found their services beneficial. While most reviews are positive, highlighting the warmth and professionalism of the staff, there are some concerns regarding specific caregiver conduct that potential clients may wish to consider.
