Overview
The Loft Rehabilitation of Decatur, located in Decatur, Illinois, offers individualized post-acute skilled nursing care in a comfortable environment. As a family-owned and operated facility, they emphasize a personalized experience tailored to meet various healthcare needs. The facility aims to provide a smooth transition throughout recovery, ensuring that residents feel at home while receiving the necessary support.
Services & Support
The Loft Rehabilitation provides a range of services, including skilled nursing, rehabilitation, and memory care. Their clinical and therapy teams focus on delivering compassionate care, striving to meet the unique needs of each resident. The facility also features an activity department that organizes various events and entertainment to engage residents and enhance their quality of life.
Care Approach & Staff
While many reviews highlight the dedication of the nursing staff and Certified Nursing Assistants (CNAs), there are concerns regarding management. Some families have reported issues with communication and responsiveness from the management team, which has led to dissatisfaction among residents and their families. However, the care provided by the nursing staff is often described as compassionate and attentive.
Dining & Activities
Residents at The Loft can enjoy a variety of dining options, with some reviews noting the quality and selection of meals. The activity team is frequently praised for their efforts to create engaging and enjoyable experiences for residents, such as themed meal days and crafts. These activities are an integral part of life at The Loft, contributing to a vibrant community atmosphere.
What Families Say
Feedback from families is mixed. While some appreciate the caring nature of the staff and the activities available, others express significant concerns about the management and overall cleanliness of the facility. Reports of inadequate responses to resident needs and issues with staff turnover have also been noted, indicating areas where improvements could be made.
Room for Improvement
Several reviewers have pointed out that management issues persist, with some families feeling that their concerns are not adequately addressed. Additionally, cleanliness and maintenance of the facility have been highlighted as areas needing attention, as some visitors have reported unsatisfactory conditions during their visits.
Summary
The Loft Rehabilitation of Decatur provides skilled nursing and rehabilitation services in a family-oriented environment. While the caring nature of the staff and engaging activities are frequently praised, concerns regarding management and facility cleanliness have been raised by some families. Potential residents and their families may want to consider these factors when evaluating care options.
