Overview
Turtle & Crane Assisted Living, located in Idaho Falls, Idaho, offers a combination of home-like comfort and quality care for seniors. The facility aims to provide a supportive environment with a focus on personal attention, housing a limited number of residents per building to facilitate individualized care. Turtle & Crane features a variety of living arrangements, including both furnished and unfurnished, private or shared suites.
Services & Support
The facility provides assisted living and memory care services, designed to cater to the diverse needs of its residents. With a commitment to maintaining a clean and orderly environment, Turtle & Crane strives to create a welcoming atmosphere for both residents and visitors. The staff is trained to offer attentive support to ensure that residents receive the care they require.
Care Approach & Staff
While some reviews highlight the staff’s genuine care and attentiveness towards residents, there are also concerns regarding staffing levels and management practices. Several families expressed dissatisfaction with the quality of care, citing instances of neglect and inadequate staffing during busy times. The need for improved management and a more compassionate approach to caregiving has been noted by multiple reviewers.
Who They Serve
Turtle & Crane serves seniors who require assistance with daily living activities, including those in need of memory care. The facility accommodates a small number of residents, which allows for more personalized attention and care.
Living Options & Amenities
Residents at Turtle & Crane can choose from a variety of living arrangements, including both private and shared suites. The facility is designed to feel like home, with common areas that encourage social interaction among residents.
Dining & Activities
Dining options are available for residents, though some reviews have raised concerns about the quality of meals provided. The facility encourages engagement through activities, fostering a sense of community among residents.
What Families Say
Feedback from families is mixed. Some families report positive experiences, highlighting the caring nature of the staff and the happiness of their loved ones. However, others express serious concerns regarding neglect, unsanitary conditions, and inadequate management. These contrasting experiences suggest that while some residents thrive in the environment, others may face significant challenges.
Room for Improvement
Several reviews indicate a need for improvement in staffing levels and management practices at Turtle & Crane. Families have noted that inadequate staffing can lead to neglect and a lack of proper care for residents, particularly during busy times.
Summary
Turtle & Crane Assisted Living in Idaho Falls, Idaho, offers a range of assisted living and memory care services aimed at creating a comfortable environment for seniors. While some families appreciate the care their loved ones receive, others have raised concerns about the quality of care and management practices. Families considering this facility should weigh both the positive feedback and the concerns expressed by others.
