Overview
South Heritage Health & Rehab, located in St. Petersburg, Florida, has been serving the community for over 55 years. This facility offers a range of services, including skilled nursing, rehabilitation, and both short- and long-term care. With a focus on individualized care, South Heritage aims to assist patients in transitioning from hospital to home, while providing a warm and home-like environment.
Services & Support
The facility provides a variety of services including post-acute and rehabilitative care, which are supported by a team of registered nurses, licensed practical nurses, and certified nursing assistants. Additionally, social services and activities are available to enhance the residents’ experience. The team collaborates with residents and families to develop personalized care plans that address individual needs.
Care Approach & Staff
South Heritage Health & Rehab employs a dedicated staff with over 80 years of combined experience. They emphasize compassion, dignity, and respect in their care approach. However, feedback from families indicates variability in staff responsiveness and the overall quality of care. While some residents report positive interactions with nurses and therapy teams, there are concerning accounts of staff neglect and inadequate attention to patients’ needs.
Living Options & Amenities
The facility features a small, 68-bed capacity with all semi-private rooms. While some residents appreciate the intimate setting and personalized care, others have reported issues with cleanliness and the condition of the rooms. The dining services have received mixed reviews, with specific dietary needs sometimes not being met, leading to frustration among residents and their families.
What Families Say
Families have shared a wide range of experiences at South Heritage Health & Rehab. Some express gratitude for the caring nature of certain staff members and the effectiveness of the therapy team in aiding recovery. However, there are significant concerns about the level of care, including reports of neglect, unclean conditions, and unresponsive staff. Many reviewers urge caution and recommend thorough consideration before choosing this facility for loved ones.
Room for Improvement
Several reviews highlight critical areas needing attention, particularly regarding staff responsiveness and the cleanliness of the facility. Issues such as inadequate monitoring of patients, neglect in meeting basic needs, and concerns over meal quality have been noted. Families emphasize the importance of consistent care and communication from staff to enhance the overall experience for residents.
