Overview
Maryland Gardens Post Acute, located in Phoenix, Arizona, is a Medicare-certified skilled nursing and rehabilitation facility. It offers 24-hour skilled nursing care, short-term rehabilitation, and assisted living services, with a specialization in behavioral health. The facility aims to provide compassionate, individualized care that promotes healing, independence, and an enhanced quality of life for its residents.
Services & Support
The facility provides a wide range of services, including skilled nursing care available around the clock, short-term rehabilitation, and assisted living options. Maryland Gardens Post Acute also specializes in behavioral health support, making it a suitable choice for individuals requiring additional mental health care. The onsite rehabilitation team offers physical, occupational, and speech therapy to aid residents in regaining strength and mobility after surgery, illness, or injury.
Care Approach & Staff
The care approach at Maryland Gardens Post Acute focuses on individualized care planning and a commitment to the well-being of residents. Many families have noted the friendly and professional demeanor of the staff, who are described as compassionate and responsive. However, some reviews have raised concerns about staff behavior and the overall cleanliness of the facility, indicating a need for improvement in these areas.
Who They Serve
Maryland Gardens Post Acute serves a diverse population, including individuals in need of skilled nursing care, short-term rehabilitation, and those requiring behavioral health support. The facility accommodates residents with various medical needs, including wound care, diabetes management, and dementia care.
Living Options & Amenities
The facility offers semi-private rooms designed to provide comfort and privacy for residents during their stay. While some reviews highlight the outdoor areas available for walking, others have expressed dissatisfaction with the overall environment and cleanliness of the facility.
Dining & Activities
Residents have access to structured days with activities designed to promote engagement and social interaction. However, there are concerns regarding the appropriateness of food options provided to residents, particularly for those with dietary restrictions.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, praising the staff’s dedication and support. However, several reviews highlight serious issues regarding cleanliness, staff professionalism, and the handling of resident belongings, leading to a call for potential improvements in these areas.
Room for Improvement
Several reviews indicate that improvements are needed in the cleanliness of the facility and the professionalism of some staff members. Specific incidents of unprofessional behavior and inadequate responses to resident needs have been reported, suggesting a need for better oversight and training.
Summary
Maryland Gardens Post Acute provides a range of skilled nursing and rehabilitation services, with a focus on compassionate care. While many families appreciate the support and dedication of the staff, concerns regarding cleanliness and staff professionalism have been noted. Prospective residents and their families may wish to consider these factors when evaluating care options.
