Overview
Acacia Health Center, located in Phoenix, Arizona, is a beautifully designed facility that offers a unique approach to assisted living, skilled nursing, memory care, and rehabilitative therapy. The center is part of Sagewood’s LifeCare program, which allows for unlimited days of long-term health care services. Acacia Health Center is Medicare-certified and provides comprehensive documentation support for long-term care insurance claims.
Services & Support
Acacia Health Center provides a range of services including skilled nursing, memory care, and rehabilitation. The facility is recognized for its exceptional short-term rehabilitation and long-term care, offering specialized services such as wound care and physical therapy. The staff includes social workers who play a vital role in patient support, with families noting their compassion and dedication.
Care Approach & Staff
The care approach at Acacia Health Center is characterized by a strong emphasis on compassion and professionalism. Families have praised the staff for their attentive and caring demeanor, highlighting the contributions of nurses, certified nursing assistants (CNAs), and social workers. The staff’s commitment to patient well-being is evident, as they consistently check in with residents to ensure their needs are met.
Who They Serve
Acacia Health Center serves a diverse group of residents, including those requiring skilled nursing care, rehabilitation after surgery, and memory care. The facility accommodates both Sagewood residents and direct admissions from the community, making it accessible to a wider range of individuals in need of care.
Living Options & Amenities
Residents at Acacia Health Center can choose between private suites and shared junior suites, both designed for comfort and ease. The facility offers various social, cultural, and recreational activities tailored to individual interests, ensuring that residents remain engaged and active during their stay.
Dining & Activities
The dining experience at Acacia Health Center has received positive feedback, with residents enjoying high-quality meals prepared by the kitchen staff. The facility also emphasizes a range of activities that promote social interaction and well-being, contributing to an overall positive environment for recovery.
What Families Say
Families have expressed their gratitude for the exceptional care provided at Acacia Health Center. Many reviews highlight the kindness and attentiveness of the staff, particularly in the areas of therapy and social services. The facility has been described as a “gem,” with numerous families recommending it for its supportive and compassionate environment.
Room for Improvement
While many families have had positive experiences, some reviews indicate concerns about staffing levels, particularly regarding response times for assistance. Families noted instances where wait times for help could be improved to enhance the overall patient experience.
Summary
Acacia Health Center in Phoenix, Arizona, stands out for its compassionate care and comprehensive services in skilled nursing, memory care, and rehabilitation. With a strong focus on patient well-being and a supportive environment, it is a trusted choice for families seeking quality care for their loved ones. The facility’s commitment to excellence is reflected in the positive feedback from residents and their families.
