Overview
United Hospice & Palliative Care of Arizona, located in Phoenix, Arizona, is dedicated to enhancing the quality of life for patients facing serious illnesses. They provide comprehensive interdisciplinary care, support, education, and consultation aimed at addressing end-of-life and advanced illness care. Their mission is to ensure that patients and families receive compassionate support every step of the way, allowing individuals to live with dignity and comfort.
Services & Support
United Hospice offers a range of services designed to meet the physical, emotional, and spiritual needs of patients. Their approach emphasizes collaboration with families, physicians, and community partners to create individualized care plans. The team includes nurses, social workers, and other clinical professionals who provide expert care and support, ensuring that patients receive the assistance they need in their own living environments.
Care Approach & Staff
The care team at United Hospice is noted for its compassion and professionalism. Many families have expressed gratitude for the attentive and kind support provided by the staff. Reviewers frequently highlight the dedication of the team members, who are described as going above and beyond to ensure comfort for both patients and their families. This commitment to personalized care is a cornerstone of their service philosophy.
Who They Serve
United Hospice serves individuals facing terminal illnesses, including those in independent living and memory care settings. The care provided is tailored to meet the unique needs of each patient, ensuring that they receive appropriate support during their final stages of life.
What Families Say
Feedback from families indicates a mix of experiences with United Hospice. While many commend the staff for their compassionate care and professionalism, there are also concerns regarding communication and reliability. Some families have reported issues with service delivery and responsiveness, which impacted their overall satisfaction. However, numerous testimonials praise the team for their kindness and the positive impact they had during difficult times.
Room for Improvement
Several reviews indicate areas where United Hospice could enhance their services, particularly concerning communication and follow-through on promised care options. Instances of miscommunication and delays in service have been noted, which have led to frustration among some families. Addressing these issues could help improve the overall experience for future clients.
Summary
United Hospice & Palliative Care of Arizona offers compassionate support and care for patients facing serious illnesses, with a focus on individualized service and collaboration with families. While many families have expressed appreciation for the team’s dedication and professionalism, there are areas for improvement in communication and service consistency. Families considering hospice care may find value in the supportive environment provided by United Hospice, but should also be aware of potential challenges.
