Overview
Stillwater Hospice, located in Phoenix, Arizona, is dedicated to providing compassionate care for individuals with life-limiting illnesses. The organization aims to improve the quality of life for patients and their families through a holistic approach that addresses physical, emotional, and spiritual needs. Their mission emphasizes dignity and respect, striving to exceed expectations in care coordination and patient choice.
Services & Support
Stillwater Hospice offers a range of services designed to support patients and their families during challenging times. Their team collaborates to manage symptoms, provide emotional support, and ensure that patients receive the care they need. Social worker support is available to assist families in navigating the complexities of hospice care.
Care Approach & Staff
The staff at Stillwater Hospice is noted for their compassionate and professional approach to care. Many reviews highlight the dedication of nurses and team members who take the time to build relationships with patients and families. While some families have expressed concerns about communication and service consistency, others commend specific staff for their responsiveness and support during critical times.
Who They Serve
Stillwater Hospice serves individuals facing life-limiting illnesses and their families. The organization emphasizes the importance of starting conversations about hospice care early to ensure that patients receive the necessary support and services.
Levels of Care
The hospice care provided by Stillwater is designed to cater to the unique needs of each patient. The team focuses on alleviating pain and managing symptoms while offering emotional and spiritual support to both patients and their loved ones.
What Families Say
Feedback from families is mixed regarding their experiences with Stillwater Hospice. While some reviews praise the compassionate care provided by specific staff members, others express dissatisfaction with communication and the overall level of support. Positive comments highlight the dedication of nurses and the team’s willingness to answer questions and provide assistance. However, some families have raised concerns about professionalism and care consistency.
Room for Improvement
Several reviews indicate areas where Stillwater Hospice could enhance its services. Concerns have been raised about communication, particularly regarding care coordination and follow-up support. Additionally, some families reported experiences that led them to question the professionalism of certain staff members, suggesting a need for further training and oversight.
Summary
Stillwater Hospice aims to provide compassionate and dignified care for individuals with life-limiting illnesses in Phoenix, Arizona. While many families appreciate the dedication and support of specific staff members, others have raised concerns about communication and service consistency. The organization continues to strive for improvement in its approach to care and support for both patients and families.
