Overview
Nightingale Homecare, located in Phoenix, Arizona, is an RN-owned and operated home care agency that has been serving the community since 1994. With over 25 years of experience, Nightingale offers customized home care services and in-home nursing available for 1 to 24 hours per day. They are certified by Medicare and licensed by the Arizona Department of Health Services, consistently ranking as a Top Home Care Agency by Arizona Business Magazine’s Ranking Arizona.
Services & Support
Nightingale Homecare provides a comprehensive range of services, including nursing care, physical therapy, occupational therapy, and non-medical caregiving. Their approach ensures that all client care is managed by qualified nurses, allowing for a seamless integration of medical and non-medical services. Families appreciate the convenience of having a single agency coordinate all aspects of care, which can alleviate the stress of managing multiple service providers.
Care Approach & Staff
The staff at Nightingale Homecare is noted for their compassion and professionalism. Many families have expressed gratitude for the caring nature of the nurses and caregivers, highlighting their ability to build strong relationships with clients. The agency emphasizes thorough training for their caregivers, ensuring they can identify and report changes in a client’s condition, which helps in preventing unnecessary hospital visits.
Who They Serve
Nightingale Homecare serves a diverse clientele, including seniors and individuals with various health conditions requiring assistance at home. Families have shared positive experiences regarding the care provided to their loved ones, noting how caregivers have become integral parts of their family support systems.
What Families Say
Reviews from families highlight the outstanding level of care provided by Nightingale Homecare. Many have praised the staff for their kindness, professionalism, and ability to communicate effectively during challenging times. One family noted how the care coordination team worked tirelessly with their insurance company to facilitate timely services, while another shared their appreciation for the compassionate approach of the nursing and therapy staff.
Room for Improvement
Some feedback indicates that initial phone interactions with the agency could be improved, as a few families reported experiences of rudeness during their first contact.
Summary
Overall, Nightingale Homecare is recognized for its compassionate care and professional staff, making it a trusted choice for home health services in Phoenix, Arizona. Families have reported high levels of satisfaction with the agency’s ability to meet their loved ones’ needs while providing a supportive environment during difficult times.
