Overview
Assisted Home Health & Hospice, located in Phoenix, Arizona, has been providing compassionate home health, palliative care, hospice care, and caregiver services since 1989. As a privately owned and operated healthcare organization, they emphasize treating patients and their families with care and respect. Their team members are described as dedicated and supportive, often forming close relationships with clients.
Services & Support
Assisted Home Health & Hospice offers a variety of services, including home health care, hospice care, palliative care, nursing services, physical therapy, occupational therapy, and speech therapy. Families have noted the professionalism and kindness of the staff, particularly in physical and occupational therapy, where therapists are reported to be encouraging and attentive to individual needs.
Care Approach & Staff
The staff at Assisted Home Health & Hospice is frequently described as compassionate and professional. Reviewers have highlighted the dedication of physical and occupational therapists, who provide personalized care and support during recovery. For instance, one physical therapist received praise for his patience and commitment to helping clients improve their mobility and strength. Families have expressed gratitude for the staff’s ability to create a supportive environment during challenging times.
Who They Serve
While Assisted Home Health & Hospice serves a wide range of clients, many reviews focus on their care for elderly patients, particularly those transitioning from hospital stays or requiring ongoing support for chronic conditions. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the importance of personalized attention and effective communication.
Room for Improvement
Some families have reported challenges with the initial setup of care, including difficulties in communication and scheduling. Instances of unprofessional behavior and delays in service have been mentioned, leading to frustration for some clients. Families are encouraged to ask questions and clarify processes to ensure a smoother experience.
Summary
Assisted Home Health & Hospice in Phoenix, Arizona, is dedicated to providing high-quality, compassionate care to patients and their families. While many families have expressed satisfaction with the services and the professionalism of the staff, there are noted areas for improvement in communication and scheduling. Overall, the organization aims to treat clients with the same care and respect they would offer their own family members.
