Overview
Encanto Palms Assisted Living, located in Phoenix, Arizona, is a full-service community that offers 24/7 personalized care in a warm and home-like environment. The facility provides assisted living services and features a secured memory care unit designed for residents with Alzheimer’s and dementia, as well as specialized behavioral health support.
Services & Support
Encanto Palms offers a continuum of care that includes low to moderate support for mental health needs, along with dedicated services for dementia care. The community is equipped to handle a variety of needs, ensuring that residents receive the appropriate level of care and support.
Care Approach & Staff
The caregiving team at Encanto Palms is described as compassionate and dedicated, focusing on individualized attention that promotes dignity, safety, and wellness. Many families have expressed gratitude for the support their loved ones receive, noting the staff’s commitment to treating residents as family.
Who They Serve
Encanto Palms serves individuals requiring assisted living and specialized care for Alzheimer’s, dementia, and behavioral health needs. The facility is equipped to support residents with varying levels of care requirements.
Living Options & Amenities
Residents at Encanto Palms enjoy a range of amenities designed to nurture their mind, body, and spirit. The community emphasizes creating a warm and engaging environment, with programs aimed at enhancing the quality of life for all residents.
What Families Say
Feedback from families is mixed. Some express satisfaction with the care provided, highlighting the positive experiences of their loved ones and the dedication of the staff. However, there are concerns raised about cleanliness and staffing levels, with some families reporting negative experiences regarding the conditions within the facility.
Room for Improvement
Several reviews indicate that improvements are needed in cleanliness and staff responsiveness. Some families have reported issues related to care quality and the overall environment, suggesting that the facility may need to address these concerns to enhance resident well-being.
Summary
Encanto Palms Assisted Living strives to provide compassionate care in a supportive environment for residents with a range of needs. While many families appreciate the dedication of the staff and the services offered, there are noted areas for improvement that could enhance the overall experience for residents and their families.
