Overview
Avista Senior Living North Mountain, located in Phoenix, Arizona, is a vibrant community dedicated to providing a range of services including assisted living and memory care. The facility emphasizes individual care plans tailored to meet the specific needs of each resident, ensuring they receive the necessary support and attention.
Services & Support
Avista offers both memory care and assisted living services, with a focus on creating a supportive environment. The community is staffed with highly trained professionals who are committed to delivering care with respect and dignity. Residents benefit from organized daily activities and outings, enhancing their quality of life.
Care Approach & Staff
The staff at Avista is noted for their friendliness and dedication. Many reviews highlight the caring nature of the team, who treat residents as family. Individual care plans are closely monitored by nursing staff, ensuring that each resident’s needs are met with compassion. The activities coordinator is particularly praised for organizing engaging events that foster community interaction.
Who They Serve
Avista serves a diverse population of seniors, including those requiring memory care and those seeking assisted living options. The community aims to provide a safe and welcoming environment for all residents, with many expressing satisfaction with the level of care and attention received.
Living Options & Amenities
Residents at Avista enjoy spacious apartments, many of which are private, allowing for personal space and comfort. The community is described as clean and well-organized, with a friendly atmosphere that encourages socialization among residents. Additionally, the facility is pet-friendly, allowing residents to bring their pets, which contributes to a homely environment.
Dining & Activities
The dining experience at Avista is well-regarded, with residents appreciating the quality of meals provided. The community offers a variety of activities that cater to different interests, helping to keep residents engaged and active. Feedback indicates that residents enjoy participating in organized events, which enhance their social connections.
Room for Improvement
While many reviews highlight positive experiences, there are concerns regarding pest control and maintenance issues, particularly related to bed bug infestations. Some residents have expressed dissatisfaction with the responsiveness of maintenance staff in addressing these issues.
What Families Say
Families have shared mixed experiences about Avista. Many appreciate the caring staff and the positive environment, while others have raised concerns about specific maintenance issues and the overall quality of care. Positive comments often emphasize the welcoming atmosphere and the strong sense of community among residents.
Summary
Avista Senior Living North Mountain in Phoenix, Arizona, offers a supportive community for seniors with a focus on individualized care. With a range of living options, engaging activities, and a dedicated staff, it strives to create a nurturing environment. However, potential residents and their families should consider both the positive feedback and the noted areas for improvement when evaluating this facility.
