Overview
United Rehab Providers, located in Oak Lawn, Illinois, is dedicated to providing compassionate care for seniors and individuals in need of rehabilitation services. With a focus on creating a supportive and engaging environment, United Rehab Providers offers both Adult Day Care and In-Home Care services tailored to meet the unique needs of each client.
Services & Support
United Rehab Providers offers a range of services, including Adult Day Care, In-Home Care, and rehabilitation services. Their Adult Day Care program provides safe and engaging activities, transportation, and nutritious meals to keep clients active and social. For those who prefer to stay at home, In-Home Care services include personal care, meal preparation, companionship, and light housekeeping. The facility is also noted for its memory care services, catering to individuals with Dementia and Alzheimer’s.
Care Approach & Staff
The care approach at United Rehab Providers is centered around personalized support and engagement. The facility is operated by a team of four physical therapists with over 70 years of combined experience in healthcare. Staff members are described as caring, professional, and dedicated to keeping clients engaged through games, exercises, and social outings. However, some feedback indicates that the intake staff may require additional training to better assist families with insurance-related inquiries.
Who They Serve
United Rehab Providers serves seniors, individuals with disabilities, and those recovering from hospital stays. Their programs are designed to accommodate various needs, ensuring that all clients receive quality care in a comfortable environment.
Dining & Activities
The facility emphasizes the importance of nutrition and social engagement, providing nutritious meals and snacks throughout the day. Activities are customized to meet individual capabilities, encouraging physical and mental stimulation through exercises and social interaction.
Location & Access
Located in Oak Lawn, Illinois, United Rehab Providers is accessible to local families seeking quality care for their loved ones. The facility offers two-way transportation for clients attending the Adult Day Care program.
What Families Say
Families appreciate the caring and professional staff at United Rehab Providers, noting the comfortable environment and engaging activities available for clients. Many have expressed satisfaction with the rehabilitation services provided, particularly for physical therapy. However, there have been concerns regarding the responsiveness of the intake staff and the performance of the morning transportation driver, highlighting areas for improvement.
Room for Improvement
While many families are satisfied with the care provided, there are noted concerns about the knowledge and responsiveness of the intake staff regarding insurance benefits, as well as issues with the morning transportation service. Addressing these areas could enhance the overall experience for clients and their families.
Summary
United Rehab Providers offers a variety of supportive services for seniors and individuals in need of rehabilitation in Oak Lawn, Illinois. With a focus on compassionate care, engaging activities, and nutritional support, the facility aims to create a home-like environment for its clients. While there are positive aspects to the care provided, addressing certain operational concerns could further enhance the experience for families and clients alike.