Overview
Mom & Dad Adult Day Care, located in Harlingen, Texas, provides adult day care services for elderly individuals. The facility is intended to offer a supportive environment for seniors, but reviews indicate significant concerns regarding the quality of care and supervision.
Services & Support
The primary service offered is adult day care, which includes transportation for participants. However, feedback from families suggests that the level of care may not meet the needs of all individuals, particularly those with physical impairments.
Care Approach & Staff
Reviews highlight a lack of adequate supervision and training among the staff. Concerns have been raised about the professionalism and attentiveness of caregivers, with some families expressing that their loved ones were not properly monitored during activities, leading to serious accidents.
What Families Say
Feedback from families has been overwhelmingly negative. One reviewer described a tragic incident where an elderly individual fell and sustained severe injuries due to negligence during a field trip, resulting in a lengthy hospital stay. Other comments mention the facility’s unclean environment and rough treatment by staff. Families have expressed a lack of accountability from management regarding incidents that occurred while their loved ones were in care.
Room for Improvement
There are significant areas for improvement noted by families, particularly in staff training and the overall safety protocols in place. The need for better supervision and a more compassionate approach to care has been emphasized by multiple reviewers.
Summary
Mom & Dad Adult Day Care in Harlingen, Texas, aims to provide adult day care services but faces serious criticism regarding the quality of care and supervision. Families have reported concerning incidents that raise questions about the safety and professionalism of the staff. It is essential for prospective clients to consider these reviews when evaluating care options for their loved ones.
