Overview
La Estrella ADC San Fernando, located in San Antonio, Texas, is an adult day care center dedicated to enhancing the lives of its clients. The facility aims to provide a supportive environment that fosters well-being and engagement for elderly individuals and those with disabilities.
Services & Support
The center offers a range of services tailored to meet the needs of its clients. While specific activities and programs are not detailed, the emphasis is on creating a compassionate and caring atmosphere. Families have noted the importance of maintaining a respectful and understanding environment for their loved ones.
Care Approach & Staff
Reviews highlight the dedication of the staff, with many describing them as friendly and professional. However, some concerns have been raised regarding employee retention and communication. For example, there have been instances where staff members left due to compensation issues, and families were not adequately informed about changes in care providers. This has led to frustration among families trying to ensure continuity of care for their loved ones.
Who They Serve
La Estrella ADC San Fernando serves elderly individuals and children with disabilities, providing a supportive space for both groups. The center aims to create a family-like environment that promotes trust and compassion.
Room for Improvement
Several reviews indicate areas for improvement, particularly in communication and staffing consistency. Families have expressed concerns about the management’s handling of employee absences and the lack of timely notifications regarding changes in care. These issues have led to a sense of distrust among some families.
Summary
La Estrella ADC San Fernando offers a supportive adult day care environment in San Antonio, Texas. While the staff is generally regarded as friendly and helpful, challenges related to employee management and communication have been noted. Families considering this center may want to inquire further about staffing practices and how the facility addresses communication with clients and their families.
