Overview
InnovAge Virginia PACE – Roanoke Valley, located in Salem, Virginia, is dedicated to helping seniors age in their own homes with dignity through the Program of All-inclusive Care for the Elderly (PACE). This program aims to sustain and enhance the independence and quality of life for older adults by providing comprehensive health and social services while allowing them to remain at home. The Roanoke Valley center, part of a network of PACE centers across Virginia, opened in 2021 and is designed to support seniors in maintaining their mobility and health.
Services & Support
InnovAge PACE offers a wide range of services tailored to the unique needs of each participant. These include home health care, physical therapy, occupational therapy, and social worker support. The program emphasizes personalized care plans that are regularly reviewed and updated to adapt to the evolving medical requirements of seniors. Additionally, the center provides transportation services, ensuring seniors can access the facilities and participate in activities.
Care Approach & Staff
The staff at InnovAge PACE are noted for their supportive and caring approach. Many reviewers express appreciation for the professional and efficient assistance provided by the team, highlighting their commitment to listening to clients and their families. However, some feedback indicates areas for improvement in communication and organization, particularly regarding the transition to long-term care or rehabilitation services.
Who They Serve
InnovAge Virginia PACE primarily serves seniors in the Roanoke Valley who wish to remain independent in their homes. The program is designed for those who may require assistance with daily activities, medical care, and social engagement.
Levels of Care
The PACE program encompasses various levels of care, including skilled nursing, rehabilitation, and memory care. Each participant receives a customized care plan that addresses their specific needs, enabling them to receive appropriate support without moving into a nursing facility.
Living Options & Amenities
The Roanoke Valley PACE center features several amenities, including clinical exam rooms, day rooms for social activities, and a secure patio area. This environment encourages socialization and engagement among participants, which is vital for their overall well-being.
What Families Say
Overall, families express a mix of satisfaction and concern regarding InnovAge PACE. Many appreciate the program’s ability to provide essential services that enhance their loved ones’ quality of life and promote social interaction. However, some reviews mention challenges with organization and responsiveness, particularly in urgent situations, indicating a need for improvement in these areas.
Room for Improvement
While many families have positive experiences with InnovAge PACE, there are recurring concerns about disorganization and communication, especially during transitions to other care facilities. Some reviews suggest that these issues can lead to delays in care and medication management, highlighting the need for ongoing improvements in operational efficiency.
Summary
InnovAge Virginia PACE – Roanoke Valley offers a valuable service for seniors wishing to maintain their independence at home. With a focus on personalized care and a supportive community, it provides essential health and social services. However, feedback indicates that addressing organizational challenges and improving communication could enhance the overall experience for participants and their families.
