Overview
InnovAge Virginia PACE – Peninsula, located in Newport News, Virginia, is dedicated to helping seniors age in their own homes with dignity through the Program of All-Inclusive Care for the Elderly (PACE). This program aims to sustain and enhance the independence and quality of life for older adults, allowing them to remain mobile and continue living at home. The Newport News PACE center is one of four InnovAge centers in Virginia, providing essential health and social services to its participants.
Services & Support
InnovAge PACE offers a range of services designed to meet the unique needs of seniors. Participants have access to personalized care plans developed by medical experts, ensuring that their evolving health requirements are addressed. The center provides various activities, including games, exercise classes like Zumba and yoga, and entertainment events, fostering a supportive community environment.
Dining & Activities
Dining experiences at InnovAge Virginia PACE have received mixed feedback. While some participants appreciate the opportunity to choose from different lunch options, others have expressed dissatisfaction with the quality and temperature of the meals, noting that breakfast and lunch can often be cold and lacking in variety. Additionally, some participants have mentioned a desire for more accessible drink options throughout the day.
Care Approach & Staff
The staff at InnovAge PACE are generally described as hardworking and caring, with many participants highlighting the positive interactions they have with medical assistants and therapy staff. However, there are concerns regarding the adequacy of staffing levels, particularly with medical assistants, which may impact the quality of care. Some participants have reported experiences of rudeness from aides, which may be attributed to staff being overworked.
Who They Serve
InnovAge Virginia PACE serves seniors who require assistance with daily living activities while allowing them to maintain their independence. The program is particularly beneficial for those with health conditions that necessitate regular care and support.
Room for Improvement
Feedback indicates areas for improvement, particularly in communication between departments and responsiveness to participant concerns. Some families have noted that requests for information or assistance may not be addressed promptly, suggesting that better communication could enhance the overall experience at the center.
Summary
InnovAge Virginia PACE – Peninsula offers a comprehensive program aimed at helping seniors live independently while receiving necessary care and support. While the center provides valuable services and activities, feedback regarding dining quality and staff interactions indicates opportunities for improvement. Overall, many participants express satisfaction with their experience, appreciating the community and support provided by the program.
