Overview
InnovAge Pennsylvania LIFE – Pennypack, located in Philadelphia, Pennsylvania, provides all-inclusive care for seniors through the Program of All-inclusive Care for the Elderly (PACE). This program is designed to help older adults maintain their independence and quality of life while receiving the necessary healthcare and social services without the need to relocate to a nursing facility.
Services & Support
InnovAge offers a variety of services aimed at supporting seniors in their daily lives. The facility includes spaces for medical care, physical therapy, and behavioral health, ensuring that participants have access to comprehensive support tailored to their needs. The center also features day rooms and dining spaces that encourage social interaction among residents, fostering a sense of community.
Care Approach & Staff
The care approach at InnovAge involves a personalized plan developed by a team of medical experts for each participant. This ensures that the evolving medical and social needs of seniors are met effectively. Many reviews highlight the professionalism and kindness of the staff, contributing positively to the overall experience of participants.
Who They Serve
InnovAge Pennsylvania LIFE – Pennypack serves seniors in and around Northeast Philadelphia, providing a supportive environment for those who wish to age in place. The program is particularly beneficial for older adults who require assistance with daily activities but prefer to remain in their homes.
Living Options & Amenities
The Pennypack LIFE center is equipped with multiple day rooms, a large physical therapy area, and a primary clinic with several exam rooms. There is also a dental exam area and a spacious exercise room, providing comprehensive care options. Outdoor spaces include a beautiful patio with gardens, allowing residents to enjoy nature during warmer months.
What Families Say
Feedback from families indicates a mix of satisfaction and areas for improvement. Many appreciate the friendly staff, good food, and the variety of activities available. However, some families have expressed concerns regarding disorganization in the enrollment process and issues with medical services, particularly related to the availability of doctors and the experience of certain staff members.
Room for Improvement
Several reviews suggest that there are challenges with the enrollment process and inconsistencies in service delivery. Families have noted that communication regarding medical services can be unclear, leading to frustrations in accessing necessary care.
Summary
InnovAge Pennsylvania LIFE – Pennypack offers a supportive environment for seniors to receive all-inclusive care while maintaining their independence. With a focus on personalized care and a variety of services, the facility aims to enhance the quality of life for its participants. While many families report positive experiences, there are areas that require attention to improve the overall service delivery.
