Overview
InnovAge Pennsylvania LIFE – Allegheny, located in Philadelphia, Pennsylvania, is dedicated to providing all-inclusive care to seniors through the Program of All-Inclusive Care for the Elderly (PACE). The center aims to help older adults maintain their independence and quality of life by offering a range of coordinated healthcare and social activities tailored to individual needs.
Services & Support
InnovAge offers a variety of services designed to support seniors in their daily lives, including medical care, social activities, physical therapy, and home care. Participants have access to a tailored care plan that addresses their evolving medical and social needs. The center also provides transportation to appointments and events, ensuring seniors can easily access the services they require.
Care Approach & Staff
The staff at InnovAge Pennsylvania LIFE – Allegheny is noted for being friendly and helpful, creating a supportive environment for participants. Many residents appreciate the caring nature of the team, with several reviews highlighting the accessibility of the staff. However, there are concerns about staffing levels, with some reviews indicating that the center often runs short-staffed, which can impact the quality of care.
Living Options & Amenities
The center is designed to feel like home, featuring spaces for medical care, physical therapy, and socialization. Residents can enjoy activities such as bingo, arts and crafts, and gym sessions, which many participants look forward to. The facility also includes a garden and outdoor patio space, providing a pleasant environment for social engagement.
What Families Say
Feedback from families is mixed. While many appreciate the social activities and the friendly atmosphere, there are significant concerns regarding neglect and inadequate medical care. Some families have reported instances of their loved ones experiencing neglect, including issues with medication management and overall care. Positive experiences often mention the engaging activities and the supportive nature of some staff members, but these are contrasted by serious complaints regarding staff professionalism and care quality.
Room for Improvement
There are several areas where families feel improvement is necessary. Concerns about staffing levels and the quality of care have been raised repeatedly, with some reports of neglect and unprofessional behavior from certain staff members. Families have expressed the need for better communication and more consistent care to ensure their loved ones are treated with the respect and attention they deserve.
Summary
InnovAge Pennsylvania LIFE – Allegheny offers a comprehensive approach to senior care, focusing on maintaining independence and providing tailored support. While many residents enjoy the activities and the caring staff, there are notable concerns regarding staffing and care quality that families should consider when evaluating the facility for their loved ones.
