Overview
Hope Health Day Care Center, located in Kansas City, Missouri, offers adult day care and respite care services. The center aims to provide a supportive environment for individuals who need assistance during the day.
Services & Support
The center provides a variety of services, including therapeutic support and assistance from nurses. Many reviews highlight the engaging activities offered, such as trips and BBQs, which contribute to a warm and happy environment for clients. However, some feedback indicates that the quality of services has declined since the original owner departed.
Care Approach & Staff
The staff at Hope Health Day Care Center has been described as friendly and caring, with many clients expressing appreciation for their patience and dedication. However, there are concerns regarding staffing levels and the overall management of the facility. Some reviews mention that the director’s focus on profit may impact the quality of care provided.
Who They Serve
The center primarily serves adults in need of daytime assistance, including individuals with special needs. While many clients feel comfortable and well-cared for, there are serious concerns from families regarding the treatment of non-verbal individuals and the safety of clients.
Room for Improvement
While many clients enjoy the activities and the overall atmosphere, there are significant concerns regarding staffing and management. Reports of neglect and insufficient care for vulnerable individuals, particularly non-verbal clients, have raised alarms among families. These issues suggest a need for improvements in oversight and staff training.
Summary
Hope Health Day Care Center offers a range of adult day care services in a generally positive environment. While many clients appreciate the activities and care provided by staff, serious concerns regarding management practices and client safety have emerged. Families considering this center should weigh the positive aspects against the reported issues to make an informed decision.
