Overview
Gathering Club Adult Day Health Care Services, located in Louisville, Kentucky, offers a supportive environment for various populations, including senior citizens, immigrants, refugees, and individuals with developmental and intellectual disabilities. With over 80 years of combined experience, the organization emphasizes person-centered care and servant leadership, aiming to create a comfortable space for learning and growth.
Services & Support
Gathering Club provides adult day health services designed to meet the needs of diverse communities. The center supports multi-lingual and multi-national populations, ensuring that specific demographic groups are assisted by staff members who share their language and cultural values. This approach fosters a sense of belonging and enhances the overall experience for participants.
Care Approach & Staff
The staff at Gathering Club is noted for their compassion and knowledge in caregiving. Reviewers have highlighted their dedication and passion for providing quality care. However, some feedback indicates challenges with communication and responsiveness, as families have reported difficulties in reaching staff members for assistance and updates.
Who They Serve
Gathering Club serves a wide range of individuals, including senior citizens, immigrants, refugees, and persons with developmental and intellectual disabilities. The organization is committed to inclusivity and has a notable history of supporting the LGBTQ+ community, reflected in their Platinum SAGECare status.
Location & Access
Gathering Club operates from two locations in Louisville: the South End at 4940 Hazelwood Ave Suite 102 and the East End at 4936 Brownsboro Road. This dual-location setup aims to improve accessibility for families seeking adult day care services.
What Families Say
Reviews about Gathering Club are mixed. While some families appreciate the friendly atmosphere and the opportunity for social interaction that the center provides, others have expressed frustration regarding communication issues and the dependability of in-home care services. Specific concerns include difficulty in contacting staff and inconsistent caregiver availability.
Room for Improvement
There are recurring themes in reviews regarding communication challenges and responsiveness from the organization. Families have reported difficulties in reaching staff members and receiving timely updates about care services, which could benefit from improvement.
Summary
Gathering Club Adult Day Health Care Services strives to create an inclusive and supportive environment for a diverse range of individuals in Louisville. While the center is praised for its compassionate staff and commitment to community values, there are notable concerns regarding communication and caregiver reliability that families should consider when evaluating their options.
