Overview
Twin Lakes Senior Living Community, located in Cincinnati, Ohio, offers a variety of lifestyle choices for adults aged 62 and older. This community provides options for independent living, assisted living, memory care, and skilled nursing services, allowing residents to receive the support they need as their health requirements change. The environment is designed to promote a fulfilling retirement experience, free from the burdens of home maintenance.
Services & Support
Twin Lakes offers a complete continuum of services, including nursing and rehabilitation, assisted living, memory care, and independent living options. Residents can enjoy a range of amenities and activities that promote social interaction and wellness. The community also features a full-service fitness and aquatic center, catering to the health and fitness needs of its residents.
Care Approach & Staff
While the community is praised for its warm atmosphere and well-maintained grounds, experiences with staff vary significantly. Some families have reported positive interactions with staff in the dining services, noting their friendliness and attentiveness. However, concerns have been raised about the level of care provided in skilled nursing and memory care units, with some families feeling that their loved ones did not receive adequate attention and support.
Who They Serve
Twin Lakes serves adults aged 62 and older, providing various living options to accommodate different levels of care. While independent living is well-received, families have expressed frustration regarding the care provided in the skilled nursing and memory care areas, suggesting that those requiring more intensive support may face challenges.
Living Options & Amenities
The community offers a selection of living arrangements, including villas, manor homes, and apartments. Residents can enjoy amenities that enhance their quality of life, including a variety of activities designed to promote engagement and well-being.
What Families Say
Feedback from families is mixed. Many appreciate the community’s atmosphere and activities, particularly for those in independent living. However, several reviews highlight significant concerns regarding the level of care in skilled nursing and memory care, with reports of neglect and insufficient staff responsiveness. Families have urged potential residents to consider these factors carefully before making a decision.
Room for Improvement
Concerns have been raised about the quality of care in the skilled nursing and memory care units. Families have described experiences of neglect, including instances where residents did not receive timely assistance and staff appeared disengaged. Improving staff responsiveness and ensuring adequate care for all residents are critical areas for enhancement.
Summary
Twin Lakes Senior Living Community offers a range of living options for older adults, focusing on providing a supportive environment tailored to individual needs. While many residents enjoy the independent living experience, families should carefully consider the feedback regarding skilled nursing and memory care services before choosing this community for their loved ones.
