Overview
Anthem Lakes, located in Jacksonville, Florida, is a senior living community that offers assisted living and memory care services. The community aims to provide a supportive environment for seniors, particularly those living with Alzheimer’s disease and dementia. Anthem Lakes features a variety of amenities designed to enhance the quality of life for its residents, including spacious apartments, chef-prepared meals, and a range of social activities.
Services & Support
Anthem Lakes provides a comprehensive array of services, including assisted living, memory care, and respite care. The community emphasizes an active lifestyle, offering various activities that promote social connection and physical fitness. Residents can participate in wellness seminars, arts and crafts, and games, fostering a vibrant community atmosphere.
Care Approach & Staff
While some families have expressed gratitude for the compassionate care provided by staff members, there are significant concerns regarding management and staff training. Multiple reviews highlight issues such as inadequate oversight, negligence, and unprofessional behavior among staff. Instances of patients being left unattended or receiving incorrect medications have raised alarms about the overall safety and quality of care.
Who They Serve
Anthem Lakes primarily serves seniors, including those requiring memory care and assistance with daily living activities. The community is designed to accommodate individuals with varying levels of independence and care needs, aiming to create a supportive environment for all residents.
Levels of Care
The facility offers a range of care levels, including independent living, assisted living, and specialized memory care for residents with Alzheimer’s and other forms of dementia. This allows for tailored support based on individual needs.
Dining & Activities
Dining at Anthem Lakes includes chef-prepared meals, although some reviews have noted inconsistencies in food quality. The community promotes an active lifestyle through various planned activities, encouraging residents to engage socially and physically.
Room for Improvement
Concerns regarding management practices and staff training have been a recurring theme in reviews. Families have reported issues such as neglect, improper medication administration, and lack of responsiveness from management. Addressing these concerns is crucial for ensuring the safety and well-being of residents.
Summary
Anthem Lakes in Jacksonville, Florida, offers a variety of services for seniors, including assisted living and memory care. While some families have had positive experiences with the community’s amenities and staff, significant concerns about management and care practices have been raised. Families considering Anthem Lakes are encouraged to thoroughly evaluate the facility and remain actively involved in the care of their loved ones.
