Overview
The Buckingham, located in Houston, Texas, is a luxurious not-for-profit senior living community that provides a continuum of care. This community offers a range of living options, including independent living, assisted living, memory care, skilled nursing, rehabilitation, and respite care, all designed to cater to the diverse needs of its residents. With a focus on lifestyle and wellness, The Buckingham aims to create a warm and welcoming environment where residents can continue to enjoy their favorite pastimes while receiving the necessary care.
Services & Support
The Buckingham offers a variety of services tailored to meet the needs of its residents. This includes skilled nursing care, where customized care plans are developed by healthcare professionals. Additionally, the community provides rehabilitation services aimed at improving physical, occupational, cognitive, and functional abilities. Residents also have access to social worker support, ensuring that their emotional and social needs are addressed.
Care Approach & Staff
The staff at The Buckingham is noted for their caring approach, with many residents expressing gratitude for the support received during transitional phases. However, there have been reports of inconsistent response times from nursing staff, which can impact the quality of care. While some residents appreciate the cleanliness and organization of the facility, others have raised concerns about the availability of staff and communication, particularly in the skilled nursing area.
Who They Serve
The Buckingham serves a diverse range of residents, including those seeking independent living, assistance with daily activities, memory care, and skilled nursing services. Families looking for a community that can accommodate changing care needs will find The Buckingham’s continuum of care beneficial.
Living Options & Amenities
Residents at The Buckingham enjoy a variety of living options and amenities designed to enhance their quality of life. The community features a programming and events calendar filled with social opportunities, entertainment, and educational seminars. Many reviews highlight the appealing ambiance and home-like atmosphere of the facility, making it a comfortable place to live.
Dining & Activities
Dining options at The Buckingham are designed to cater to the tastes and preferences of residents, though some reviews have mentioned concerns about food quality and temperature. The community also offers a range of activities, encouraging residents to engage socially and maintain an active lifestyle.
What Families Say
Families have shared mixed experiences regarding care at The Buckingham. While some appreciate the supportive staff and smooth transitions between care levels, others have expressed dissatisfaction with response times and communication from nursing staff. Positive comments often highlight the caring nature of certain team members, while negative feedback frequently points to issues with medication management and staff availability.
Room for Improvement
Several reviews indicate that response times from staff can be slow, particularly in the skilled nursing area. There are also concerns regarding communication, with some families feeling that they were not adequately informed about their loved ones’ care and progress. These issues highlight the need for improved staff availability and communication protocols.
Summary
The Buckingham offers a comprehensive range of senior living options in a luxurious setting, emphasizing lifestyle and wellness. While many families have had positive experiences with the care and amenities provided, there are notable concerns regarding staff responsiveness and communication, particularly in the skilled nursing facility. Families considering The Buckingham should weigh these factors as they explore care options for their loved ones.
