Overview
Wesley Enhanced Living Pennypack Park, located in Philadelphia, Pennsylvania, is a senior living community that offers a variety of living options, including independent living, assisted living, skilled nursing, and rehabilitation services. Following a recent multi-million dollar renovation, the facility features beautifully appointed apartment homes and a range of amenities aimed at providing a comfortable and maintenance-free lifestyle for its residents.
Services & Support
The community provides a comprehensive array of services, including personal care assistance for daily living activities, skilled nursing care, and rehabilitation services. Residents can expect support tailored to their individual needs, with a focus on promoting independence and overall well-being.
Care Approach & Staff
While some reviews highlight positive interactions with the staff, noting their friendliness and willingness to assist, others express concerns about the attentiveness of staff members. Instances of overwhelmed staff and inadequate communication have been reported, indicating a need for improvement in responsiveness to both residents and their families.
Who They Serve
Wesley Enhanced Living Pennypack Park caters to a diverse population of seniors, including those in need of memory care, skilled nursing, and assisted living. The facility aims to create a supportive environment for residents at varying levels of care, promoting a sense of community and belonging.
Living Options & Amenities
The community offers spacious apartments designed to maximize natural light, contributing to a cheerful living environment. Residents can enjoy a beautifully landscaped courtyard, which serves as a pleasant outdoor space for relaxation and socialization. While many appreciate the amenities, some feedback suggests a desire for additional features, such as a swimming pool.
Dining & Activities
Residents report satisfaction with the dining options available, noting that meals are enjoyable. The community also hosts various activities that encourage social engagement and interaction among residents, contributing to a vibrant community atmosphere.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding staff responsiveness and attentiveness. Concerns have been raised about communication with families, as well as instances of neglect that have impacted resident safety and comfort. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Wesley Enhanced Living Pennypack Park presents a blend of modern amenities and essential support services for seniors. While there are commendable aspects of care and community engagement, feedback suggests that improvements in staff responsiveness and communication are necessary to ensure a consistently positive experience for all residents. Families considering this facility should weigh both the positive attributes and the noted areas for enhancement.
