Overview
Harmony at Southridge, located in Charleston, West Virginia, is a spacious senior living community offering a range of services including independent living, assisted living, and secured memory care neighborhoods. The community is set under beautiful live oak trees and features modern apartment choices, engaging amenities, and a full calendar of social events, creating a welcoming environment for its residents.
Services & Support
The facility provides personalized senior care services, with a focus on creating a family-like atmosphere among residents and the care team. Residents can expect a variety of activities and restaurant-style dining, which many reviews highlight as a positive aspect of their experience.
Care Approach & Staff
While many residents express satisfaction with the compassionate care provided by staff members, there have been mixed reviews regarding the availability of nursing staff and overall care quality. Some families have reported excellent support from individual caregivers, while others have raised concerns about the administrative aspects of care, particularly in the memory care unit.
Who They Serve
Harmony at Southridge caters to seniors seeking independent living, assisted living, and memory care options. The community is designed to meet the needs of a diverse group of residents, including those requiring specialized memory care support.
Levels of Care
The community offers various levels of care, including independent living, assisted living, and memory care. Residents have access to 24/7 support from trained staff, although some families have noted challenges with the consistency of care, especially in memory care.
Dining & Activities
Dining experiences at Harmony at Southridge have received positive feedback, particularly following recent improvements in food quality. Residents enjoy a variety of activities, including special dinner events, which contribute to a vibrant community life.
Room for Improvement
Several reviews indicate areas for improvement, particularly regarding the administrative organization and communication within the memory care unit. Issues such as cleanliness and responsiveness have been raised, suggesting a need for better oversight and support for residents and their families.
Summary
Harmony at Southridge presents a beautiful living environment for seniors in Charleston, West Virginia, with a focus on community and personalized care. While many residents appreciate the supportive staff and engaging activities, some families have expressed concerns about the consistency of care and administrative challenges, particularly in the memory care unit. Overall, the community strives to provide a welcoming atmosphere where residents can thrive.
