Overview
The GreenFields Continuing Care Community, located in Lancaster, New York, offers a full spectrum of residential and assisted living options tailored to meet the diverse needs of its residents. This community is designed to provide a comfortable, safe, and active environment, promoting a sense of home for its residents. With a 52-acre campus, The GreenFields encompasses independent and assisted living, skilled nursing, memory care, and rehabilitation services, including outpatient therapy.
Services & Support
The GreenFields provides a wide range of services, including physical therapy and occupational therapy, aimed at enhancing the quality of life for residents. The community also offers support from social workers, ensuring that both residents and their families receive the necessary assistance throughout their stay. Residents have access to various dining options and engaging activities, which contribute to a vibrant community atmosphere.
Care Approach & Staff
The staff at The GreenFields is noted for their professionalism and caring demeanor. Many reviews highlight the empathy and dedication of the physical therapists and nurses, who work diligently to support patients during their rehabilitation journeys. The atmosphere among staff is described as congenial, fostering a collaborative environment that prioritizes the well-being of residents. However, some reviews indicate concerns regarding staff training and responsiveness, particularly in memory care settings.
Who They Serve
The GreenFields caters to a diverse population, including retirees seeking independent living, individuals requiring assisted living, and those in need of skilled nursing or rehabilitation services. The community also provides specialized memory care for residents with dementia and Alzheimer’s, although experiences in this area have varied among families.
Levels of Care
The facility offers multiple levels of care, including independent living, assisted living, skilled nursing, and rehabilitation services. This continuum of care allows residents to transition smoothly between different levels of support as their needs change, ensuring they receive the appropriate level of care throughout their stay.
What Families Say
Feedback from families is mixed. Many appreciate the attentive care provided during rehabilitation, noting the staff’s effort to encourage patient mobility and engagement. Positive experiences highlight the cleanliness of the facility and the quality of food served. However, some families have expressed dissatisfaction with the level of training for aides in memory care, citing concerns about inadequate attention to residents’ needs.
Room for Improvement
Several reviews point to issues related to staffing levels and training, particularly in memory care and skilled nursing. Families have noted instances of long wait times for assistance and a lack of proactive care, which could impact the overall experience for residents. Addressing these concerns may enhance the quality of care provided.
Summary
The GreenFields Continuing Care Community offers a comprehensive range of services and living options for seniors in Lancaster, NY. While many families report positive experiences, particularly in rehabilitation, there are areas for improvement regarding staff training and responsiveness in memory care. Overall, The GreenFields aims to provide a nurturing environment where residents can thrive and feel at home.
