Overview
Westerwood, located in Columbus, Ohio, is a nonprofit Life Plan Community that has been serving generations of elders since 1978. It offers a full continuum of care, including independent living, assisted living, skilled nursing, memory care, hospice, and rehabilitation services. The community is designed to foster a vibrant and inclusive atmosphere, allowing residents to engage in meaningful activities while receiving exceptional healthcare.
Services & Support
Westerwood provides a range of services tailored to meet the diverse needs of its residents. The community offers assisted living, skilled nursing, memory care, hospice care, and rehabilitation services, ensuring that residents have access to comprehensive care as needed. Families have noted the excellent coordination with home health care agencies and the thorough discharge documentation provided for their loved ones.
Care Approach & Staff
The staff at Westerwood is frequently described as friendly, caring, and professional. Many families have expressed their gratitude for the compassionate care their loved ones received, particularly during difficult times. The team is dedicated to ensuring that residents are comfortable and well cared for, with a focus on maintaining clear communication with families. However, some reviews mention that staffing shortages in assisted living can lead to delays in response to residents’ needs.
Living Options & Amenities
Westerwood features a beautiful campus with well-maintained grounds, including gardens and a nature preserve. Residents enjoy a variety of amenities such as a wellness center, library, salon, and gym. The community offers numerous activities, including guest speakers, classes, and field trips, fostering social engagement among residents. Dining options are also highlighted, with many expressing satisfaction with the quality of food provided.
What Families Say
Families have shared overwhelmingly positive experiences regarding the care provided at Westerwood. Many have praised the attentive staff and the community’s welcoming environment. Residents have reported feeling happy and engaged, with ample opportunities to participate in activities that promote social interaction. Families have also appreciated the thoughtful gestures from the staff during challenging times, such as condolence cards and floral arrangements.
Room for Improvement
While many reviews are positive, some families have raised concerns about staffing levels in assisted living, noting that delays in responding to call lights can occur. They suggest that increasing staff numbers could significantly enhance the quality of care and resident experience.
Summary
Westerwood in Columbus, Ohio, stands out as a caring and supportive community for seniors, offering a comprehensive range of services and amenities. The commitment of the staff to resident well-being is frequently acknowledged, making it a recommended option for families seeking quality senior care. While there are areas for improvement regarding staffing, the overall environment is described as clean, safe, and engaging.
