Overview
Oakwood Village Prairie Ridge, located in Madison, Wisconsin, is a continuing care community that offers a full continuum of care for seniors aged 55 and older. The facility is situated on an expansive 18-acre campus, providing a serene environment with well-maintained landscaping. Residents here are encouraged to engage in community life, promoting growth, happiness, and security.
Services & Support
Oakwood Village Prairie Ridge provides a range of services, including assisted living, memory care, skilled nursing, and rehabilitation. The community emphasizes a supportive environment where residents can thrive and find connection through various activities and dining options.
Care Approach & Staff
While many residents and families appreciate the friendly atmosphere and helpful staff, there are mixed reviews regarding management and staffing levels. Some residents have reported dissatisfaction with management practices and staffing shortages, which may affect the overall care experience. However, there are also positive remarks about the nursing team and the support provided during rehabilitation.
Dining & Activities
The dining experience at Oakwood Village Prairie Ridge has received varied feedback. Some residents enjoy the meals and the opportunity to socialize in the dining room, while others have expressed disappointment with the food quality and variety. Activities are designed to foster community engagement and personal growth, allowing residents to participate in nature activities and volunteer opportunities.
What Families Say
Family feedback reflects a mix of experiences. Many appreciate the welcoming environment and the care provided by staff, noting that the facility is clean and well-kept. However, concerns have been raised about management and the responsiveness of staff, particularly regarding urgent care needs and housekeeping issues. Some families have indicated that they would not recommend the facility for assisted living due to these concerns.
Room for Improvement
Several reviews highlight areas for improvement, particularly in management practices and staffing levels. Issues with housekeeping and the responsiveness of social work staff have been noted, suggesting a need for better training and oversight to enhance the overall resident experience.
Summary
Oakwood Village Prairie Ridge offers a range of services for seniors in a pleasant setting, but experiences vary widely among residents and families. While many appreciate the community’s friendly atmosphere and supportive staff, concerns about management and staffing levels suggest that potential residents and their families should carefully consider their options and visit the facility to assess its suitability for their needs.
