Overview
Blue Skies of Texas East, located in San Antonio, Texas, is a non-profit Continuing Care Retirement Community (CCRC) that offers a full continuum of care, including independent living, assisted living, memory care, skilled nursing, rehabilitation, and hospice care. Originally established for retired military officers, the community now welcomes seniors from various backgrounds, emphasizing a commitment to providing a supportive and engaging environment.
Services & Support
The facility provides a wide range of services designed to address the diverse needs of its residents. This includes not only medical and personal care but also numerous activities and social opportunities. Residents can participate in over 70 activity groups that cater to various interests such as hobbies, music, travel, gardening, and fitness, fostering a sense of community and engagement.
Care Approach & Staff
While some reviews highlight the kindness and professionalism of certain staff members, there are significant concerns about the overall quality of nursing care. Reports indicate instances of neglect, such as failure to administer medications and delays in responding to residents’ needs. These experiences have led families to question the competency of the staff and the level of care provided, with some expressing deep dissatisfaction regarding the treatment of their loved ones.
Who They Serve
Blue Skies of Texas East primarily serves seniors, including those requiring varying levels of assistance. While it has a history of catering to military families, the community now accepts qualified seniors from all backgrounds, aiming to provide a nurturing environment for all residents.
Living Options & Amenities
The community features a variety of living options and amenities designed to enhance the quality of life for its residents. This includes comfortable accommodations and access to dining facilities, which reviewers have noted for their quality. However, some residents have expressed frustration over closures and service interruptions, particularly in dining and maintenance.
What Families Say
Feedback from families is mixed, with some praising the facility for its beautiful environment and supportive community. However, numerous negative experiences have been reported, particularly regarding nursing care and staff interactions. Issues such as neglect and unprofessional behavior have led some families to file complaints with regulatory bodies, indicating systemic failures in care delivery.
Room for Improvement
There are notable areas for improvement within the facility, particularly concerning staff training and accountability. Families have reported inadequate responses to medical needs and a lack of compassion in staff interactions. Addressing these issues could significantly enhance the overall experience for residents and their families.
Summary
Blue Skies of Texas East offers a range of services and amenities for seniors in a supportive community setting. However, the facility faces challenges in delivering consistent and compassionate care, as highlighted by multiple family reviews. Prospective residents and their families may want to consider these factors carefully when evaluating their options.
