Overview
Stover Heights Retirement Community, located in Des Moines, Iowa, offers a residential option for seniors in a community setting. While it has been described as a quiet place with a clean atmosphere, recent reviews indicate several challenges that residents have faced, particularly concerning management and maintenance.
Management & Maintenance
Residents have reported frequent changes in management, which seems to correlate with rising lot rents and declining services. Many have expressed frustration over their inability to reach management for assistance, particularly when issues arise, such as water shut-offs without prior notice. There are also concerns regarding the upkeep of the grounds, with some residents noting that the community is not as well-maintained as it once was.
Rent & Financial Concerns
A recurring theme in reviews is the increasing rent, which many residents find burdensome, especially those on fixed incomes. The constant rise in lot rent has led some to question the value of their living situation, as amenities and services appear to diminish alongside the price increases.
Living Environment
While some residents appreciate the quiet and community atmosphere, others have mentioned that the quality of living spaces varies significantly. There are reports of trailers in disrepair and a general decline in the aesthetic appeal of the community. Despite these issues, some residents still enjoy the camaraderie of their neighbors and the potential for personal expression through home remodeling.
Room for Improvement
Residents have highlighted several areas needing attention, including better communication from management regarding service interruptions and maintenance of community facilities. The overall upkeep of the grounds, including the creek area, has also been noted as needing improvement.
Summary
Stover Heights Retirement Community presents a mixed experience for its residents. While it offers a quiet setting and a sense of community, challenges with management, rising costs, and maintenance issues are significant concerns that potential residents should consider.
