Overview
The Waterford at Thousand Oaks, located in San Antonio, Texas, offers compassionate assisted living and memory care within a welcoming community. This facility emphasizes personalized support that encourages independence while ensuring the safety and comfort of its residents.
Services & Support
The Waterford at Thousand Oaks provides a range of services including independent living, assisted living, memory care, and respite care. Residents benefit from a maintenance-free lifestyle with access to engaging activities and home-cooked meals. The community is designed to foster connections among residents and staff, creating a warm and supportive environment.
Care Approach & Staff
Families have noted the friendly and professional demeanor of the staff, highlighting their caring approach. Residents often feel welcomed and valued, contributing to a positive atmosphere. The dedicated team works to ensure that each individual’s needs are met, fostering a sense of trust and community.
Who They Serve
The Waterford at Thousand Oaks primarily serves adults aged 55 and older, offering a joyful community that caters to various lifestyles and preferences. Whether residents seek social interactions or quiet relaxation, the facility provides opportunities for both.
Living Options & Amenities
The community offers a variety of living options, including studio, one-bedroom, and two-bedroom apartments. Each space is thoughtfully designed for comfort, featuring modern finishes and some with private balconies or patios. On-site amenities include a billiards room, library, and fitness center, contributing to a fulfilling lifestyle.
Dining & Activities
Residents can enjoy a selection of home-cooked meals and a variety of activities designed to keep them engaged and active. Feedback indicates that the facility offers plenty of games and social programs, enhancing the overall living experience.
What Families Say
Reviews reflect a generally positive sentiment, with many families expressing gratitude for the care provided. Residents appreciate the clean environment and the welcoming atmosphere fostered by both staff and fellow residents. However, some feedback suggests that costs may be a concern for certain families, indicating a need for transparency regarding pricing.
Room for Improvement
While many experiences are positive, there have been reports of maintenance issues, such as internet connectivity and air conditioning problems. Some families have expressed concern over the responsiveness of management to these issues, suggesting that timely communication and resolution could enhance the overall experience.
Summary
The Waterford at Thousand Oaks presents a supportive and engaging environment for seniors in San Antonio, Texas. With a focus on community and care, residents can enjoy a variety of amenities and activities while receiving the necessary support tailored to their needs. Families looking for a welcoming place for their loved ones may find this facility to be a suitable option.
